I need help with my drivers

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  1. Posts : 49
    Windows 10 Professional Edition
       #1

    I need help with my drivers


    Whenever I boot up my computer and I look to see if I'm connected to the internet, most of the time I'm connected to the internet, it says "Internet access unavailable" and I forgot the command to download the drivers... I'm pretty sure it's not "DISM.exe /online /restore-drivers " IDK my WVN is Version 2004 (OS Build 20150.1000) Windows 10 Pro
      My Computers


  2. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #2

    Hi.

    When you say boot up I assume this is just at power on.

    You should in no way have to download drivers. It is likely that "Adding" drivers is resetting adapter which brings it online.


    You did not mention how you are connecting Wireless or Wired. My wife's PC has / had a similar issue with its wireless nic. I shut off the hibernation process and the connection at startup has been far more reliable.


    So you could try same. To a Powershell(admin) or Command Prompt(admin) prompt enter

    powercfg -h off

    To reverse you change the word off to on.

    Another action you can take, open device manager, find the network adapter, right click, click properties, clcik power management tab. In this window there is a setting to allow the computer to shut off device to save power. In some computers disabling this can make things better while in others it needs to be enabled.

    Whatever state yours is in, try the opposite. So if it is already disabled, enable or if enabled try disable.



    Ken
      My Computer


  3. Posts : 7,137
    Windows 10 Pro 64 bit
       #3

    Try resetting the network - search for Network Reset in Settings
      My Computers


  4. Posts : 49
    Windows 10 Professional Edition
    Thread Starter
       #4

    Caledon Ken said:
    Hi.

    When you say boot up I assume this is just at power on.

    You should in no way have to download drivers. It is likely that "Adding" drivers is resetting adapter which brings it online.


    You did not mention how you are connecting Wireless or Wired. My wife's PC has / had a similar issue with its wireless nic. I shut off the hibernation process and the connection at startup has been far more reliable.

    So you could try same. To a Powershell(admin) or Command Prompt(admin) prompt enter

    powercfg -h off

    To reverse you change the word off to on.

    Another action you can take, open device manager, find the network adapter, right click, click properties, clcik power management tab. In this window there is a setting to allow the computer to shut off device to save power. In some computers disabling this can make things better while in others it needs to be enabled.

    Whatever state yours is in, try the opposite. So if it is already disabled, enable or if enabled try disable.



    Ken
    My computer doesn't have a WI-FI card in it so I'm using ethernet. And I will try the things you said. And I will need to know what powercfg -h off does, you don't have to tell me if you don't want to though.

    - - - Updated - - -

    JustANormalGuy said:
    My computer doesn't have a WI-FI card in it so I'm using ethernet. And I will try the things you said. And I will need to know what powercfg -h off does, you don't have to tell me if you don't want to though.

    I did powercfg -h /? and it showed me what it does.

    - - - Updated - - -

    Caledon Ken said:
    Hi.

    When you say boot up I assume this is just at power on.

    You should in no way have to download drivers. It is likely that "Adding" drivers is resetting adapter which brings it online.


    You did not mention how you are connecting Wireless or Wired. My wife's PC has / had a similar issue with its wireless nic. I shut off the hibernation process and the connection at startup has been far more reliable.


    So you could try same. To a Powershell(admin) or Command Prompt(admin) prompt enter

    powercfg -h off

    To reverse you change the word off to on.

    Another action you can take, open device manager, find the network adapter, right click, click properties, clcik power management tab. In this window there is a setting to allow the computer to shut off device to save power. In some computers disabling this can make things better while in others it needs to be enabled.

    Whatever state yours is in, try the opposite. So if it is already disabled, enable or if enabled try disable.



    Ken
    So I tried to disable the thing, I couldn't find the correct one (My ethernet is ethernet 2 but I can't find it) (see screenshot)

    - - - Updated - - -

    Caledon Ken said:
    Hi.

    When you say boot up I assume this is just at power on.

    You should in no way have to download drivers. It is likely that "Adding" drivers is resetting adapter which brings it online.


    You did not mention how you are connecting Wireless or Wired. My wife's PC has / had a similar issue with its wireless nic. I shut off the hibernation process and the connection at startup has been far more reliable.


    So you could try same. To a Powershell(admin) or Command Prompt(admin) prompt enter

    powercfg -h off

    To reverse you change the word off to on.

    Another action you can take, open device manager, find the network adapter, right click, click properties, clcik power management tab. In this window there is a setting to allow the computer to shut off device to save power. In some computers disabling this can make things better while in others it needs to be enabled.

    Whatever state yours is in, try the opposite. So if it is already disabled, enable or if enabled try disable.



    Ken
    I need help with my drivers-annotation-2020-06-22-114615.png
      My Computers


  5. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #5

    In device manager screen shot... this one.

    I need help with my drivers-image.png

    Sorry I didn't make it clear that powercfg -h off shuts off hibernation.


    Are you on V1909 of Win 10 or V2004?
      My Computer


  6. Posts : 49
    Windows 10 Professional Edition
    Thread Starter
       #6

    Caledon Ken said:
    In device manager screen shot... this one.

    I need help with my drivers-image.png

    Sorry I didn't make it clear that powercfg -h off shuts off hibernation.


    Are you on V1909 of Win 10 or V2004?
    Version 2004 and thanks
      My Computers


  7. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #7

    Did you have this condition pre V2004?
      My Computer


  8. Posts : 49
    Windows 10 Professional Edition
    Thread Starter
       #8

    Caledon Ken said:
    Did you have this condition pre V2004?
    Yes, I've had it ever since I got this computer.
      My Computers


  9. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #9

    So from the first post it appears you are actually running an Insider release of Windows 10 is that correct?

    Shutting off hibernation did not work.

    Changing power mgmt options for adapter did not work, correct?


    Is your BIOS current. If this has been an issue since you bought I'm thinking something is happening within hardware. No proof and I did use the word "thinking".
    Last edited by Caledon Ken; 24 Jun 2020 at 15:36.
      My Computer


  10. Posts : 49
    Windows 10 Professional Edition
    Thread Starter
       #10

    Caledon Ken said:
    So from the first post it appears you are actually running an Insider release of Windows 10 is that correct?

    Shutting off hibernation did not work.

    Changing power mgmt options for adapter did not work, correct?


    Is your BIOS current. If this has been an issue since you bought I'm thinking something is happening within hardware. Not proof and I did use the word "thinking".
    Yes, I am using an Insider release and is on the Fast Insider Preview Ring. And my BIOS is the latest one for my computer, and I finally got tinternet access (Yes a joke, I know). And no, changing the Power mgmt options for adapter did not work.
      My Computers


 

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