keyboard/OS malfunction

  1. Posts : 32
    windows 10

    keyboard/OS malfunction

    keyboard will not output key strokes . for every key all I hear is a click. FN sleep key does work. Swapped KBs, same result. Tried different USB port, same result. mouse works fine. When inserting/removing USB cable get expected ka-chunck sound. Unable to enter PIN while booting. Select options produces PIN and P./W icons but nothing happens when selecting.. On screen KB does work. Device Manager KB reports "device working properly" Admittingly cat walked across KB just before this happened but cannot see any key(s) that would produce this problem. Suggestions?.
      My Computers

  2. Posts : 27,666
    Windows 10 Pro x64 Version 21H1

    Open device manager. Open Keyboard section. Display hidden devices. Remove all hidden and not hidden keyboards, reboot.

    Are you using restore points, can you go back to before time cat walked on keyboard.

    If you are not already Imaging your machine time to start. One product is Macrium Reflect. Free. Widely used on forum.

    Backup and Restore with Macrium Reflect
      My Computer

  3. Posts : 32
    windows 10
    Thread Starter

    Thanks was using on screen KB and reg KB started to work. Don't think I did anything special but will keep your suggestions for the future and also keep cat off KB. Thanks for imaging suggestion.
      My Computers

  4. Posts : 27,666
    Windows 10 Pro x64 Version 21H1

    Imaging is really a requirement.

    So many horror stories that are easily rectified with the restoration of an Image. I keep several versions so I can determine exactly what point in time I want to restore from.

    Happy to hear your KB is working, another Windows mystery.
      My Computer

  5. Posts : 1,806
    Windows 10 Pro 21H1 19043.1348

    While maintaining a system image should always be a SOP for all Windows users, I have also had success using Windows restore many times. The Windows default setting for system restore is disabled, so you will require to manually enable it and configure it to your liking. I have mine set to create a restore point after every restart.

    Many have found it unreliable and not bothered to change the disabled by default condition but unless your PC has failed to recover using a system restore, it's a pretty simple, easy and extra automatic backup that only uses a small amount of disk space. I will always attempt using a restore point before an image backup.

    I like both options for recovery.

    Enable or Disable System Restore in Windows
      My Computer

  6. Posts : 32
    windows 10
    Thread Starter

    I have two users. do you have to do a image/restore for each?
      My Computers

  7. Posts : 27,666
    Windows 10 Pro x64 Version 21H1

    Nope. C: has everybody within it.

    Macrium gives you an preset backup to "Create an Image of the partition(s) required to backup and restore Windows".

    keyboard/OS malfunction-image.png

    This backup includes the boot partitions (system reserved, EFI), hidden, recovery and C:

    C: has all the users.

    Some people split their data away from C: and store on D:. This can be captured by adding to the above or you do a separate back up (Image) of D:.

    That is how I do it. Weekly backup of Partitions necessary to restore Windows. My data partition is on a different Macrium definition which allows a different schedule.

    By splitting data off my "System" backups are smaller and you can even run one just before a major change, say an upgrade to V2004.
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:20.
Find Us

Windows 10 Forums