Printer doesn't work anymore after the last Windows update

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  1. Posts : 3
    Windows 10
       #61

    I also got the message "There are no updates available to hide". Does this mean I will be unable to remove KB460960? Not sure if I have an older image. Shame to have to buy a new printer as this one has been extremely reliable for the last 8 years, even with the use of cheap ink! I suppose its about time I invested in a laser printer.
      My Computer


  2. Posts : 16,012
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #62

    AbleArcher said:
    I also got the message "There are no updates available to hide". Does this mean I will be unable to remove KB460960? Not sure if I have an older image. Shame to have to buy a new printer as this one has been extremely reliable for the last 8 years, even with the use of cheap ink! I suppose its about time I invested in a laser printer.
    The thing is @AbleArcher, you shouldn't have to do that. MS should test their patches PRIOR to rolling them out!
      My Computer


  3. Posts : 827
    Windows 10 Pro 21H2
       #63

    Paul Black said:
    The thing is @AbleArcher, you shouldn't have to do that. MS should test their patches PRIOR to rolling them out!
    You're killing me
      My Computer


  4. Posts : 136
    Windows 10 Pro
    Thread Starter
       #64

    Paul Black said:
    The thing is @AbleArcher, you shouldn't have to do that. MS should test their patches PRIOR to rolling them out!
    ...Ditto!
      My Computer


  5. Posts : 3
    Win 10 2004
       #65

    Paul Black said:
    Hello @nextdrOp,

    Welcome to TenForums!
    I thought you might find it interesting to say the least!
    Yes!
    Hello!

    The KB install itself again this morning.
    I saw MS already know about it.
    We have to wait for broken USB connections.
      My Computer


  6. Posts : 16,012
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #66

    nextdrOp said:
    The KB install itself again this morning.
    I saw MS already know about it.
    We have to wait for broken USB connections.
      My Computer


  7. Posts : 4
    Windows 10
       #67

    Paul Black said:
    Hello @John88,

    This problem doesn't affect me as I have an HP printer!

    I started by trying to resolve the initial OP's [ @JoeMcLutz ] question in post #1, and as you can see, this thread has evolved into something much bigger as far as finding that this affects many [ probably most ] Brother printers and is caused by WU KB4560960.
    I have an old HP DesignJet 110 plus that stopped working after KB4560960. It was printing with the drivers for windows 7. Uninstalling KB4560960 restores printing.

    On a newer Officejet 6960 no problems at all. So it seems to affect old (and probably unsupported) printers.
      My Computer


  8. Posts : 136
    Windows 10 Pro
    Thread Starter
       #68

    elapse said:
    I have an old HP DesignJet 110 plus that stopped working after KB4560960. It was printing with the drivers for windows 7. Uninstalling KB4560960 restores printing.
    I unfortunately cannot uninstall KB4560960: Windows say it's an important update and cannot be uninstalled; maybe this is due to the fact I've done system cleaning and thus is impossible to roll back to previous state. I honestly don't know if I would have uninstalled it even if there had been the possibility...
    On a newer Officejet 6960 no problems at all. So it seems to affect old (and probably unsupported) printers.
    ...Printers that were doing their job nicely so far: I don't wanna buy a newer printer: my Brother DCP 165C is still a good and working printer and it's not its fault. I hope Microsoft will fix it soon.
      My Computer


  9. Posts : 16,012
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #69

    Hello @JoeMcLutz,

    JoeMcLutz said:
    I unfortunately cannot uninstall KB4560960: Windows say it's an important update and cannot be uninstalled; maybe this is due to the fact I've done system cleaning and thus is impossible to roll back to previous state.
    I know that running Disk Cleanup or some of the DISM cmd's does cause the inability to uninstall WU's!
      My Computer


  10. Posts : 136
    Windows 10 Pro
    Thread Starter
       #70

    Paul Black said:
    Hello @JoeMcLutz,
    I know that running Disk Cleanup or some of the DISM cmd's does cause the inability to uninstall WU's!
    ...and yes, it is. Thanks for confirmation Paul.
      My Computer


 

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