Printer doesn't work anymore after the last Windows update

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  1. Posts : 16,029
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #21

    Hello @nextdrOp,

    Welcome to TenForums!
    I thought you might find it interesting to say the least!
      My Computer


  2. Posts : 4
    Windows 10
       #22

    Same problem here (Windows update & Brother MFC-6490CW)...
      My Computer


  3. Posts : 16,029
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #23

    Hello @John88,

    Welcome to TenForums!

    John88 said:
    Same problem here (Windows update & Brother MFC-6490CW)...
    It does indeed seem to be a WU that is the cause of this [ see above ]!
      My Computer


  4. Posts : 827
    Windows 10 Pro 21H2
       #24
      My Computer


  5. Posts : 16,029
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #25

    Hello @rdwray,

    rdwray said:
    Well it is K44560960 that is killing our printers and here is the cause: June 9, 2020—KB4560960
    Have you un-installed the WU and tested it?
      My Computer


  6. Posts : 136
    Windows 10 Pro
    Thread Starter
       #26

    nextdrOp said:
    ...
    uninstalling kb4560960 is good for me.
    But, another update came in: kb4556799

    Thank you both !
    You're welcome and thanks for your feedback! :)

    - - - Updated - - -

    Paul Black said:
    Hello @rdwray, Have you un-installed the WU and tested it?
    I could not try it 'cause system denies to uninstall that update... And I opened a command prompt with administrative privileges... :/

    - - - Updated - - -

    Did anybody already try this?

    http://atyourside.co.nz/how-tos/fix-...ws-10-upgrade/
      My Computer


  7. Posts : 827
    Windows 10 Pro 21H2
       #27

    Paul Black said:
    Hello @rdwray,
    Have you un-installed the WU and tested it?
    Yes I have... I did a restore point on one PC and uninstall on another and it satisfied both machines.
      My Computer


  8. Posts : 16,029
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #28

    JoeMcLutz said:
    I could not try it 'cause system denies to uninstall that update... And I opened a command prompt with administrative privileges... :/

    Did you run . . .
    Code:
    wusa.exe /uninstall /KB:4560960 /quiet /norestart
    . . . in an elevated cmd prompt if that is the correct WU?
      My Computer


  9. Posts : 136
    Windows 10 Pro
    Thread Starter
       #29

    Paul Black said:
    Did you run . . .
    Code:
    wusa.exe /uninstall /KB:4560960 /quiet /norestart
    . . . in an elevated cmd prompt if that is the correct WU?
    yes I did that even if without /quiet and /norestart parameters.

    Without /quiet a requester pops up saying "Microsoft Windows update (KB4560960) is necessary for the computer and cannot be uninstalled".
      My Computer


  10. Posts : 827
    Windows 10 Pro 21H2
       #30

    JoeMcLutz said:
    yes I did that even if without /quiet and /norestart parameters.

    Without /quiet a requester pops up saying "Microsoft Windows update (KB4560960) is necessary for the computer and cannot be uninstalled".
    If you have a restore point, use it...
      My Computer


 

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