Keyboard Partially Not Working On Boot-up

wolfie138 · 08 Jun 2020

Hi all.
bit of an odd one here, that's really annoying me. our work putters are Surface Pros using Win 10. Since we've been homeworking, I have basically the same set-up as at work; I have a separate keyboard [my Logi K120 as opposed to work's HP one] plugged into the dock thing. When I boot in the mornings, we connect to the VPN etc etc, all is okay but my keyboard is behaving oddly - for a period of a few minutes, none of the keys but the letters seem to work - enter, ctrl etc etc are all disabled, then some times later all is good again. it's not just me either, another guy I was talking too said his does similar.
any idea what's going on? not getting any error pop-ups or what have you, nothing much in events.

TIA

Paul Black · 10 Jun 2020

Hello @wolfie138,

wolfie138 said:

It's not just me either, another guy I was talking too said his does similar.
any idea what's going on? not getting any error pop-ups or what have you, nothing much in events.

Well we can pretty much rule out the separate keyboard as the problem as this affects another person too!

Can you please perform the following [ this checks for ANY Problem Device Errors ] . . .

[1] Goto this TenForums link => Batch Scripts / Programs.
[2] Goto the heading Find ANY Problem Devices . . .
[3] Download and Run the .bat file [ Find_ANY_Problem_Devices.bat ].

If there are ANY errors it will create a Prob_Devices.txt file on the Desktop!

[4] Upload the results => How to Upload and Post Screenshots and Files at Ten Forums.

I hope this helps!

wolfie138 · 12 Jun 2020

ta. security issues means we can't download/install anything like that on our works machines, guess I can live w/ it.
cheers

Paul Black · 12 Jun 2020

wolfie138 said:

ta. security issues means we can't download/install anything like that on our works machines, guess I can live w/ it.
cheers

No problem!