Problems with keyboard stuttering/lagging.

Hello! I have been member for many years and not sure if I ever posted. I have always found help I need via search.
With that said I have had a intermittent problem for about 2 months. I play online games and I use the "W" key to move forward and I noticed that my character was stuttering, like lagging. I thought at first I was experiencing packet loss or bad connection. I did trace routes to my server ping tests etc and have concluded it is not my internet causing this.

After a while of this I started doing tests. I made new text file on my desktop and held down the "W" key and noticed every so often it stopped for split second, (after 10-15 "W") then continued, some times it does it a lot (every 3-5"W") and other times it would less. I tried other keys and they did it as well so it wasn't a wore out key.

I started with the usual of switching the keyboard to another computer and it did not happen on it. I tried another new keyboard and it also did it, again intermittent. I have updated my USB drivers, used drivers from my motherboard web site, let windows install/update drivers. Tried removing and reinstalling, tried using different USB ports, problem remains. I have done trouble shooting in windows 10. I have tried DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannow followed by reboot. I tried the ease of use>keyboard>filter key toggle. I even formatted and reloaded windows again and it was fine for few days, then started again. I have open resource manager and held several keys down and watched my CPU, ram, disk, etc for spikes, nothing. All drivers are up to date.

I hope someone can help me track down what is causing this. Thanks!

Operating System
Windows 10 Pro 64-bit
Version 10.0.18363 Build 18363
CPU
Intel Core i5 3470 @ 3.20GHz 46 °C
Ivy Bridge 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. H61M-S2V-B3 (Socket 1155) 44 °C
Graphics
SAMSUNG (1366x768@60Hz)
2047MB NVIDIA GeForce GTX 660 (ZOTAC International) 57 °C
Storage
223GB Western Digital WDC WDS240G2G0A-00JH30 (SSD) 42 °C
465GB Western Digital WDC WD5000AZLX-75K2TA0 (SATA) 37 °C
Optical Drives
No optical disk drives detected
Audio
NVIDIA High Definition Audio

Compumind said:

Hello there!

There's a few things that might be happening.

To begin -

If you changed the keyboard and the problem still exists, I would unplug all external peripherals (except the keyboard!) and go into Device Manager.
Once there, delete all the USB devices under USB Serial Bus Controllers and reboot your system. It will configure itself.

Then try the keyboard and see if the issue persists. If not, start adding back any external devices one at a time so the devices will PNP.

Post back and advise.

Thanks.

OK I tired that and after reboot I open my text file and it seems to be working properly. As I said before this is intermitten and I am in Philippines and will try tomorrow playing my game and see if fixed it. Thanks for replying and I will report back if it fixed it or it started again.

- - - Updated - - -

Paul Black said:

Hello @lovs2build,

Welcome to TenForums!

Rather than having to type in your specifications into your posts, please edit your profile with ALL your hardware specs => System Specs - Fill in at Ten Forums.

It will help us to help you!

Sorry I will add my specs to my profile. I saw at the top the notice to add my specs after I had made my post.

Paul Black said:

Hello @lovs2build,

you could also perform the following . . .


[1] Goto this TenForums link => Batch Scripts / Programs.
[2] Goto the heading msinfo32 [ MS System Information ] - Find Problem Devices and download the SECOND .bat file.
[3] Run Option [2].

I hope this helps!

I ran it and it showed,
Creating the Prob_Devices.txt file . . .
NO PROBLEM DEVICES WERE FOUND, deleting the EMPTY file . . .

I didn't see a Prob_Devices.txt file in directory I ran it from.

- - - Updated - - -

Compumind said:

One more thing...

As @Paul Black indicated, your hardware specs will be quite helpful.

I would also suggest having a full list of installed software entered into Notepad with version numbers, so we could analyze, if required.

Yes I updated my specs in my profile, I have speccy would that be better if I attached?