Several Hard Drive's (Including Brand New) Getting Mixed Errors

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  1. Posts : 82
    Windows 10 Pro 1809
       #1

    Several Hard Drive's (Including Brand New) Getting Mixed Errors


    Hey guys. So I'll try to make this as accurate as possible, but some of the info will not be 100% correct because in the last couple of weeks I've either forgotten exactly what's happened, or panicked and have confused myself. I'm running Win 10 Ver 1909.

    So I bought a couple of 8TB HD's and formatted them and was going to transfer some files from a few 5TB drives. I think the first error I got was "this hard drive needs to be formatted" on the brand new 8TB drive and I didn't think too much of it because I figured maybe I only thought I had done that already. Over the next couple of weeks, and this is where things get hazy from my memory........but basically I've gotten about a half dozen errors, and I've been doing ALOT of copy/pasting so some of these errors have been pretty spaced out from when they've occurred. I think the two errors I've gotten have been the formatting error and something like "this folder cannot be found". I "think" when I've gotten the folder cannot be found error it was because the computer kicked off the hard drive and then rebooted it back up and when the HD came back up it didn't have any files on it but the HD was showing that it was full. I googled this and eventually found a solution that brought all the files and folders back into view.

    So last night, this error happened again, and for the life of me I either cannot find that solution again, or whatever I did find didn't fix the problem. Over the course of the last couple weeks some of the things I've done to the HD's per googling have been - I've run a chkdsk on one, maybe even two of the 5TB's and did not get any errors from the scans. I "may" have done an sfc scan but I can't recall. I changed USB ports. I also have all of them hooked up to Hard Drive Sentinal and all of them show a full clean of health. Last night after the error occurred and when the HD came back up, it was showing again that the HD was full but I couldn't access the files again. I ran a chkdsk and there were errors. Afte all of it was done I restarted my computer but still couldn't access the files. I then changed the drive letter and still nothing. I then ran something like this attrib -h - r -s /s /d g:\ *.* and it brought back half the files. Basically I only have 2 folders on this HD, at about 2TB each, and a bunch of subfolders within them. It brought back one of the folders and everything in it, and also added a couple new folders, one labelled recycle bin, the other I forgot what it said. The HD still shows that the other folder with 2TB is still taking up space, so it's still there, somewhere.

    Today I decided to try it on my work computer, so I brought in the HD from last night and the 2 bay Sabrent that I use with them. When I hooked it up, the same three folders were still showing but now the folder with the 2TB that I was able to get into after the attrib -h - r -s /s /d g:\ *.* scan was not letting me get into it, it was shown as empty, but the HD was still showing full. I've googled the living heck out of what to do, but all I get are 99,000 recovery websites that want you to d'load their software. I don't know much but I'm pretty certain that all the HD's in question are 100% healthy but something is messing them up. I've recently updated to Win 1909 from 1803 but I honestly can't remember if this was happening before the update or not. Could this be an issue with the Sabrent going bad??? I have no idea what to do next, I can't just reformat and start over. I already did that once and that just makes an already big project (moving 16 TB of files) to an even bigger one. I could use some positive info right about now. Thanks, hope someone can help. Oh, and I'm looking for info on how to get that other folder to be readable again, and much more importantly, figuring out why I'm receiving these errors.

    Thanks..........Chris
    Last edited by CT71; 20 May 2020 at 18:33.
      My Computer


  2. Posts : 30,077
    Windows 11 Pro x64 Version 23H2
       #2

    I'll bet it is your external enclosure or cable.

    Have you tried installing the disk directly to internals of desktop. If you can write and read clean from internal it would point to the enclosure or something in the chain to the enclosure. Port, cable, enclosure electronics.
      My Computer


  3. Posts : 82
    Windows 10 Pro 1809
    Thread Starter
       #3

    Thanks so much for responding. Everything in these HD's is so darn important to me, and even though I have everything backed up twice, eliminating one backup just means I'm that much closer to zero.

    No, I haven't tried hooking it up directly. I don't know jack about these sort of things, but after taking the Sabrent to work and trying it on a different computer I figured that probably eliminated anything to do with Windows or my computer in general. The thing that confused me though was why on my home computer was I able to get back one of the folders and 2TB of data, but at my work it brought up that same folder but showed it as empty again. I didn't know what that could mean, I don't know how the inner workings of an HD work. When I brought it home again last night and hooked it up I was able to see those 2TB's. I would've thought that once it's back up on the drive, it's back up for good again.......well, atleast until whatever's happening to it happened again.

    I dug out an old single external that I had at home which I was going to try tonight but I'm not really sure how to go about it - I really don't have anything on my computer's HD to transfer over, lol.

    Again, I really appreciate your response.......even if someone doesn't have a solution, I really needed to hear another voice. And it makes me feel a little bit better that I atleast was thinking in the same direction when it comes to the Sabrent. I think I'll just order another one and cross my fingers.

    Any thoughts on how I could get that other 2TB's to show again on the HD? I'm assuming it's still there, it shows that it's taking up space on the HD. I was going to try and run the attrib -h - r -s /s /d g:\ *.* scan one more time when I get home to see if it could work miracles again. If I order another Sabrent and find out it truly was that, I suppose reformatting and transferring again would be a small price to pay though. Thanks Caledon Ken.
      My Computer


  4. Posts : 41,366
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    See if you can test the drives will multiple software.
    They may have different types of tests or different algorithms for the same test.

    Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US


    If your unable to run Sea Tools for Windows then run Sea Tools for DOS:
    SeaTools for DOS - Hard Drive Diagnostic

    Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    Crystal Disk standard edition:
    CrystalDiskInfo – Crystal Dew World


    These tests can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools long generic test

    It can take substantial time to test drives > 2 GB
      My Computer


  5. Posts : 82
    Windows 10 Pro 1809
    Thread Starter
       #5

    So your saying that Hard Disk Sentinel 100% healthy might not actually be 100% healthy? And what if the drive is not Seagate, I can still use the test?

    Oh, I forgot to add........if I run these tests should I be using the possible faulty Sabrent, or see if that single enclosure I found is still working. It's old, but I don't think I ever used it. I would need to see if it even can take a 5TB drive also.
      My Computer


  6. Posts : 2,533
    Win 11 x 64 Home on PC and Win 11 Home x 64 on Surface 9
       #6

    I have an 500GB SSD C drive but several HDD. I use them as games drives and storage. Not a problem, even with drives that use latin!!!!
      My Computer


  7. Posts : 41,366
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    No you definitely cannot rely on HD Sentinel results as:
    We see drives that have failed with 90 - 100% results.
    End users focus on the numerical value instead of which tests were or were not performed.

    Sea Tools can be used on most drives.

    It uses a test that computer manufacturer's use for drive failure and warranty replacement.
      My Computer


  8. Posts : 82
    Windows 10 Pro 1809
    Thread Starter
       #8

    Hmmmm, bummer.......I may have to look into a different SMART program then. I'll see what I can do with HD Tune and Crystal tonight. Thanks.
      My Computer


  9. Posts : 41,366
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    The SMART testing is an attempt to predict drive failure.

    Each software may choose different smart test results in their algorithm for scoring.

    The HD Sentinel method is proprietary.

    The HD Tune and Macrorit display bad blocks.

    If HD Tune is ran and displays bad blocks, running HD Sentinel may make them disappear.
    So the end user can use HD Sentinel first and HD Tune second and think that there were no bad blocks.

    Computer manufacturers (HP, Dell, etc.) use Drive Self Test for drive failure and warranty replacement.
    Sea Tools long generic testing is similar to DST.
    It does not perform prediction testing but performs failure testing.

    SMART, long generic, bad blocks, benchmarks, and chkdsk are all different types of drive tests.

    They will have false positives, false negatives, accuracy, etc.
      My Computer


  10. Posts : 82
    Windows 10 Pro 1809
    Thread Starter
       #10

    Ah Ok, got it. This is gonna make me look stupid, but I remember choosing Sentinel purely based upon the way they configured their info in the taskbar - it was color coded so I could easily determine whether something was failing, too hot, etc. Stupid, I know.......but computers have got to be the most foreign things in the world to me, so color coded seemed like the simplest of methods for me to figure out.

    - - - Updated - - -

    Here's some partial info from HD Tune..........I'll write more about it after I get to work

    Several Hard Drive's (Including Brand New) Getting Mixed Errors-hdtune_error_scan_inateck_asm1153e.png

    Several Hard Drive's (Including Brand New) Getting Mixed Errors-hdtune_benchmark_sabrent_.png
      My Computer


 

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