Windows 10: DVD/CD SATA drive not reading disks

Page 2 of 2 FirstFirst 12
  1.    06 Apr 2016 #11

    Thanks for this fix, it worked for me but I had to use the value "DVD/CDROM" for my drive. Not sure if that was a typo or not but thought I'd mention it for anyone else who needs this info.

    EDIT - Worked once, now broken again


    alliecat69 said: View Post
    Finally solved!! I had the same issue as Composerchick with my DVD writer (tsstcorp sh-s243n) after upgrading to Windows 10 and so thought I would reply with what finally resolved the issue for me.

    After upgrading to Windows 10 my DVD drive would only read audio CDs (through Itunes), but Windows explorer would not show any files for the CD and the drive would not read any DVDs. I could not even access the drive through command prompt. The drive was showing in device manager as working properly and with best driver. My DVD drive worked fine when booting back into a Windows 7 OS so I knew this was not a hardware issue.

    I have no idea how this happened but the "default value" for the following registry key was missing:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    The default value was blank and should have been DVD/CD-ROM. After putting the value in and rebooting, my drive was working properly again.

    I found this in this support document related to Windows Vista (of all things!) with suggestions of changing upper/lower filters when I finally noticed the default values was missing. Follow instructions here:

    https://support.microsoft.com/en-us/kb/929461

    I hope someone else finds this useful...took me hours of trying to figure out what was wrong.
      My System SpecsSystem Spec

  2.    06 May 2016 #12

    Didn't work


    alliecat69 said: View Post
    Finally solved!! I had the same issue as Composerchick with my DVD writer (tsstcorp sh-s243n) after upgrading to Windows 10 and so thought I would reply with what finally resolved the issue for me.

    After upgrading to Windows 10 my DVD drive would only read audio CDs (through Itunes), but Windows explorer would not show any files for the CD and the drive would not read any DVDs. I could not even access the drive through command prompt. The drive was showing in device manager as working properly and with best driver. My DVD drive worked fine when booting back into a Windows 7 OS so I knew this was not a hardware issue.

    I have no idea how this happened but the "default value" for the following registry key was missing:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    The default value was blank and should have been DVD/CD-ROM. After putting the value in and rebooting, my drive was working properly again.

    I found this in this support document related to Windows Vista (of all things!) with suggestions of changing upper/lower filters when I finally noticed the default values was missing. Follow instructions here:

    https://support.microsoft.com/en-us/kb/929461

    I hope someone else finds this useful...took me hours of trying to figure out what was wrong.
    My registry was also missing the default, but changing it did not fix my problem. Is there possibly different ways this should be entered in? My drive is a DVD-RW Drive.
      My System SpecsSystem Spec

  3.    27 Dec 2016 #13

    Old thread. Anyone else find a permanent solution for this issue that appeared as soon as I installed Windows 10? Tried all the same fixes in this thread, including renaming the empty default value to DVD/CD-ROM and making sure upper/lower limits aren't there, reinstalling driver etc. No errors in device manager, drive displays correctly in my computer, but it will just spin up and not read any discs at all. Says "insert disc" even with discs in...
      My System SpecsSystem Spec


 
Page 2 of 2 FirstFirst 12

Related Threads
How do I burn disks in General Support
My DVD reads fine but I don't know how to burn disks. I have tried sharing in the window for the drive and there is a burn place there, but it doesn't do anything.
Solved sata driver in Drivers and Hardware
Is there a newer sata driver for NM10 chipset (atom N455) netbooks or a way to install? Every driver from Intel and Samsung says this platform is not supported (tried running as W7 or W8) and the default one is old (2006) and buggy and getting ahci...
How do I install W10 to a SATA drive in Installation and Upgrade
When I download my free version of Windows 10, I want to install it to my 128gb SATA drive which is now labeled Drive S, and keep my current installation of Win 7 Ultimate on drive C in case I want to revert back to Win 7. How do I install Win 10...
Updated to build 9879 with no problems from build 9860. However, I powered down and restarted the next morning to find "Disk Boot Failure - Insert system disk". Whatever I tried to see inside the disk failed because it wasn't recognised in...
Read more: A closer look at Spartans new reading mode and reading list
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:58.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums