Windows 10: Windows 10 USB Controller installation issue Solved

  1. Posts : 4
    Windows 10 Professional
       11 Aug 2015 #1

    Windows 10 USB Controller installation issue

    So this past weekend I upgraded to Windows 10 from 7 and it went very well. I have a USB Microsoft Digital Media Pro Keyboard and IntelliMouse 2.0 wireless mouse, both of which were prompted to install the software suit first thing after Win10 welcome desktop and worked perfectly.

    However, I wanted to have a "clean" install, so today I did a PC Reset. Everything went well til the Win10 screen to enter regional info, when my USB KB/Mouse weren't detected/working. Thankfully I still had an old PS/2 KB/Mouse that worked after a restart.

    Here's the problem -

    I used these to check my drivers -

    and Intel said I didn't need any. I know the ports are good because my USB keyboard and mouse both light up during Intel Bios flash but go blank once

    Windows 10 starts up.

    I'm thinking there was something changed in the registry during the PC Reset that made these controllers incomplete. I also couldn't find anything on

    Intel's website to download these drivers either. They tripped these events -





    Funny how a clean install is supposed to work better than an upgrade lol.

    Thanks for any help!

    Intel D975XBX2
    Radeon Sapphire 6870 1GB
    8GB DDR2-800
    Windows 10 Pro
      My ComputerSystem Spec

  2. Posts : 4
    Windows 10 Professional
    Thread Starter
       12 Aug 2015 #2

    My error seemed to have corrected itself. In case anyone has a similar problem, here's a link detailing the issue and resolution -
      My ComputerSystem Spec


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