Save files from "No media" external hard drive

  1. Posts : 1

    Save files from "No media" external hard drive

    Hey everyone,
    I am lost. I have been googling for hours but I can't figure out if there is anything left to do to restore my external hard drive data.

    I have an external hard drive that occasionally had reading issues, sometimes I just had to plug it in again and it recognized the hard drive after a while. Now it does not recognize the hard drive anymore.

    It is a 1TB Intenso 2,5" external hard drive and probably around 8 years old.
    I don't really care about the harddrive anymore, I have 2 new ones already, but one thing I would really like to recover are all my photos. It contains all pictures I have taken on any phone since 13 years and it's my only backup (in hindsight, that was stupid).

    I tried different computers and different cables, all to the same result, even tried to read it on MacOs.

    In "This PC", there is no drive showing up.
    In disk management, there is no partition or anything available, just the disk showing up (see images).
    The driver is some windows default driver, although I am sure that while it was still working it would show INTENSO in the device manager.

    diskpart list and
    Disk Part:
    DISKPART> list disk

    Disk ### Status Size Free Dyn Gpt
    -------- ------------- ------- ------- --- ---
    Disk 0 Online 233 GB 0 B *
    Disk 1 No Media 0 B 0 B
    Disk 2 No Media 0 B 0 B

    DISKPART> select disk 2

    Disk 2 is now the selected disk.

    DISKPART> uniqueid disk

    Disk ID: 00000000

    DISKPART> detail disk

    PI-239 USB 2.0 Drive USB Device
    Disk ID: 00000000
    Type : USB
    Status : No Media
    Path : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only : No
    Boot Disk : No
    Pagefile Disk : No
    Hibernation File Disk : No
    Crashdump Disk : No
    Clustered Disk : No

    There are no volumes.

    Is there anything left to do for me?
    Any ideas if this is solvable?
    Thanks in advance for your help, if you need any more information let me know.

    Attached Thumbnails Attached Thumbnails Save files from "No media" external hard drive-disk_managementpng.png   Save files from "No media" external hard drive-properties_driver.png   Save files from "No media" external hard drive-properties_general.png   Save files from "No media" external hard drive-properties_volumes.png  
      My Computer

  2. Try3's Avatar
    Posts : 9,190
    Windows 10 Home x64 Version 21H2 Build 19044.1237


    I do not know any recovery utilities that can cope with the fault you have.

    @jumanji seems to know about this subject so perhaps he can suggest something appropriate - see his recent post about a similar fault W10: Where did my pictures go?

      My Computer


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