Hard Drive Keeps Freezing, BUT, Thumb Drive Works

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  1. Posts : 80
    Windows 10
    Thread Starter
       #21

    Macboatmaster said:
    I remain convinced that there is a problem with the drive
    Go to Control Panel please
    click device manager
    expand the entry disk drives
    Without a USB connected there is likely to be only one entry
    Please post exactly what it says.
    This device is working properly.
      My Computer

  2. Macboatmaster's Avatar
    Posts : 877
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #22

    That is not what I meant, do not right click on the actual device shown and then from properties where it shows device is working properly
    Having expand disk drives to show the devices
    What please is the name or entry for the device
      My Computer


  3. Posts : 80
    Windows 10
    Thread Starter
       #23

    Macboatmaster said:
    That is not what I meant, do not right click on the actual device shown and then from properties where it shows device is working properly
    Having expand disk drives to show the devices
    What please is the name or entry for the device
    Toshiba MQ04ABF100
      My Computer

  4. Macboatmaster's Avatar
    Posts : 877
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #24

    Please would you go back to the link I sent you on post 18.
    This time follow option 3 please
    At the cmd prompt
    type
    chkdsk C: /r

    If that cmd returns
    Do you wish to force dismount Y/N
    type N
    It will then return the drive is in use and cannot be checked - do you wish to run on restart Y/N
    OR that may be the first response
    Type
    Y.

    Restart please.
    If you watch the results you will see if it records bad sectors.

    If you do not watch or get fed up of watching as it will take sometime please follow this guide
    Read Chkdsk Log in Event Viewer in Windows 10

    Option One
    When you get to item 4
    on the right pane, - right side of the results shown - click COPY
    as txt and paste to your reply please
      My Computer


  5. Posts : 80
    Windows 10
    Thread Starter
       #25

    Macboatmaster said:
    Please would you go back to the link I sent you on post 18.
    This time follow option 3 please
    At the cmd prompt
    type
    chkdsk C: /r

    If that cmd returns
    Do you wish to force dismount Y/N
    type N
    It will then return the drive is in use and cannot be checked - do you wish to run on restart Y/N
    OR that may be the first response
    Type
    Y.

    Restart please.
    If you watch the results you will see if it records bad sectors.

    If you do not watch or get fed up of watching as it will take sometime please follow this guide
    Read Chkdsk Log in Event Viewer in Windows 10

    Option One
    When you get to item 4
    on the right pane, - right side of the results shown - click COPY
    as txt and paste to your reply please
    Ok. I'll paste both (just in case)

    GENERAL
    Chkdsk was executed in read-only mode on a volume snapshot.

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Acer.

    WARNING! /F parameter not specified.
    Running CHKDSK in read-only mode.

    Stage 1: Examining basic file system structure ...
    561920 file records processed. File verification completed.
    33105 large file records processed. 0 bad file records processed.
    Stage 2: Examining file name linkage ...
    6693 reparse records processed. 753282 index entries processed. Index verification completed.
    0 unindexed files scanned. 0 unindexed files recovered to lost and found. 6693 reparse records processed.
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    95682 data files processed. CHKDSK is verifying Usn Journal...
    40017912 USN bytes processed. Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    975593471 KB total disk space.
    856549992 KB in 340194 files.
    254912 KB in 95683 indexes.
    0 KB in bad sectors.
    711939 KB in use by the system.
    65536 KB occupied by the log file.
    118076628 KB available on disk.

    4096 bytes in each allocation unit.
    243898367 total allocation units on disk.
    29519157 allocation units available on disk.





    DETAILS
    Checking file system on C: The type of the file system is NTFS. Volume label is Acer. WARNING! /F parameter not specified. Running CHKDSK in read-only mode. Stage 1: Examining basic file system structure ... 561920 file records processed. File verification completed. 33105 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 6693 reparse records processed. 753282 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 6693 reparse records processed. Stage 3: Examining security descriptors ... Security descriptor verification completed. 95682 data files processed. CHKDSK is verifying Usn Journal... 40017912 USN bytes processed. Usn Journal verification completed. Windows has scanned the file system and found no problems. No further action is required. 975593471 KB total disk space. 856549992 KB in 340194 files. 254912 KB in 95683 indexes. 0 KB in bad sectors. 711939 KB in use by the system. 65536 KB occupied by the log file. 118076628 KB available on disk. 4096 bytes in each allocation unit. 243898367 total allocation units on disk. 29519157 allocation units available on disk.
    00930800B0A60600E4530D000000000057180000CE0100000000000000000000


    --------------------------------------------------------------------------------

    Binary data:


    In Words

    0000: 00089300 0006A6B0 000D53E4 00000000
    0010: 00001857 000001CE 00000000 00000000


    In Bytes

    0000: 00 93 08 00 B0 A6 06 00 .....
    0008: E4 53 0D 00 00 00 00 00 S......
    0010: 57 18 00 00 CE 01 00 00 W......
    0018: 00 00 00 00 00 00 00 00 ........
      My Computer

  6. Macboatmaster's Avatar
    Posts : 877
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #26

    Sorry about this but you have got it wrong
    From your results
    Checking file system on C: The type of the file system is NTFS. Volume label is Acer. WARNING! /F parameter not specified. Running CHKDSK in read-only mode.

    Chkdsk in read only mode is unreliable
    That is why that warning is issued

    Please run it again and this time use the cmd I sent you

    At the cmd prompt
    type
    chkdsk C: /r
      My Computer


  7. Posts : 80
    Windows 10
    Thread Starter
       #27

    Macboatmaster said:
    Sorry about this but you have got it wrong
    From your results
    Checking file system on C: The type of the file system is NTFS. Volume label is Acer. WARNING! /F parameter not specified. Running CHKDSK in read-only mode.

    Chkdsk in read only mode is unreliable
    That is why that warning is issued

    Please run it again and this time use the cmd I sent you
    That's exactly what I did. It took 14 hours to do. I'm sure its going to say the same thing.

    Also, it never asked be mounted...

    ALSO, when I look at the "Quick Access", I notice an F:? (i have no idea what it is)
    Last edited by MortSahlFan; 05 Apr 2020 at 10:04.
      My Computer

  8. Macboatmaster's Avatar
    Posts : 877
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #28

    the cmd is with an /r
    as I said
    chkdsk C: /r

    If you say you ran that then the results from event viewer are NOT for that run of chkdsk, but an earlier run when it was in Read only mode

    Please go back to event viewer open that log again and then check the time and date of the log
    You need the log for that chkdsk /r you ran as a result of my post 24

    So as on the link I sent you for event viewer where it says
    4. You will now see all available event logs for Chkdsk listed at the top of the middle pane in Event Viewer. You can click/tap on a log for the date and time you want to read it. (see screenshot below)
    Please be assured that despite the hiccups, you are doing well, as I appreciate this is new territory to you
      My Computer


  9. Posts : 80
    Windows 10
    Thread Starter
       #29

    https://i.imgur.com/qgN2Ffx.jpg

    I took a snapshot, and when I click under the 2nd (4/4/20... 6:39am), it shows this

    Chkdsk was executed in scan mode on a volume snapshot.

    Checking file system on C:
    Volume label is Acer.

    Stage 1: Examining basic file system structure ...
    561920 file records processed. File verification completed.
    33105 large file records processed. 0 bad file records processed.
    Stage 2: Examining file name linkage ...
    6693 reparse records processed. 753282 index entries processed. Index verification completed.


    6693 reparse records processed.
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    95682 data files processed. CHKDSK is verifying Usn Journal...
    39785272 USN bytes processed. Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    975593471 KB total disk space.
    856473420 KB in 340102 files.
    254912 KB in 95683 indexes.
    711747 KB in use by the system.
    65536 KB occupied by the log file.
    118153392 KB available on disk.

    4096 bytes in each allocation unit.
    243898367 total allocation units on disk.
    29538348 allocation units available on disk.

    ----------------------------------------------------------------------


    Stage 1: Examining basic file system structure ...

    Stage 2: Examining file name linkage ...

    Stage 3: Examining security descriptors ...
      My Computer

  10. Macboatmaster's Avatar
    Posts : 877
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #30

    The snapshot shows 26212 0653 4 April read only mode
    The posted results show scan mode as you can see for 0639 on 4 April that is the second line on your image 26226

    the chkdsk /r command is a five stage check not a three stage check
    I strongly recommend to you that you go back and use that cmd as outlined

    chkdsk C: /r

    You MUST then get this returned just copied from me entering the cmd shown on this copy and paste from my computer
    As I said it may say Do you wish to force dismount Y/N if it does you type N and then you will get as shown.

    Microsoft Windows [Version 10.0.18363.752]
    (c) 2019 Microsoft Corporation. All rights reserved.
    C:\WINDOWS\system32>chkdsk C: /r
    The type of the file system is NTFS.
    Cannot lock current drive.
    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)
    IF you run it in read only mode by typing only
    chkdsk
    then you do not have to restart the computer

    You appear to be typing the cmd wrongly, rather than selecting the wrong entry in Event Viewer.
      My Computer


 
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