Touch pad not working. I have tried everything.

  1. Posts : 1

    Touch pad not working. I have tried everything.


    I have a semi new Lenovo laptop ThinkPad T450s with a new hard drive. After installing Windows 10 the touch pad doesn't work. It did however work before. I have spent all day trying to read up on how I may solve this to no avail. Therefore I am writing my own help request. Here is a list of things I have tried;

    Not Fn + F5
    tried updating drives
    not in device manager
    not in control panel - mouse properties doesn't give me touch pad option (picture 2) nor is it anywhere in the control panel under deivices to be found
    Activated in BIOS
    I tried taking some steps I read online in the Registration Entries but files seemed to be missing (perhaps here is the problem) but only ended up making my USB mouse to stop working so that didn't do the trick.
    Synaptic pointing device is under View and show hidden devices.
    Not sure what to do about the yellow exclamation mark but it says error "This device is not present, is not working properly or does not have all its drivers installed. (Code 24)"
    First picture.
    Touch pad not working. I have tried everything.-device-manager.png
    Touch pad not working. I have tried everything.-mouse-properties.png

    Please help. Its driving me crazy. Thank you!
      My Computer

  2. Samuria's Avatar
    Posts : 6,039
    windows 10
      My Computer

  3. Bastet's Avatar
    Posts : 1,714
    Windows 10 Pro 64bit

    There’s also this from the MS Store:
    You may have to install the precision touchpad driver in order to return the touchpad settings to the Touchpad tab under settings, this is what I had to do when a synaptics driver update removed the entry under Mouse settings within control panel.
    How to install Precision Touchpad Drivers on Windows 10
      My Computer


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