"Disk has been surprised removed"

ItayT · 23 Mar 2020

Caledon Ken said:

Well I have never seen Crystal disk so out.

Says on for 146 hours.

Did you recently update firm wear on did you run any routines to reset SMART data?

I assume you are fully backed up? ( System / data )

Think I would run chkdsk /scan

zbook has suggested HDTune. Could to get second opinion. Crystal disk seems in error.

That's weird

I did not try to reset SMART data and haven't updated BIOS since I first built the PC.
All of my important files are in the cloud. I mainly use this computer to game so there shouldn't be much to back up.
I ran chkdsk yesterday when I was trying to figure out what's wrong. Everything came up fine.
HDTune says the same, unless I'm reading it wrong

"Disk has been surprised removed"-hdtune_1g7gjw7h5p.png

"Disk has been surprised removed"-hdtune_pcj00axoed.png

Caledon Ken · 23 Mar 2020

Please run the error scan suggested.

It is also reporting a very high rate of raw Read error rate and a matching ECC recovered. In checking this applies to HDD so it is likely just reporting incorrectly. That said it also says on for 146 hours and same power on count and matching data read / write

When I said firmware I was referring to firmware on ssd.

ItayT · 23 Mar 2020

Caledon Ken said:

Please run the error scan suggested.

It is also reporting a very high rate of raw Read error rate and a matching ECC recovered. In checking this applies to HDD so it is likely just reporting incorrectly. That said it also says on for 146 hours and same power on count and matching data read / write

When I said firmware I was referring to firmware on ssd.

I feel stupid, I didn't know SSD have firmware updates

Well, you learn something new every day.

"Disk has been surprised removed"-hdtune_4fgyogefbs.png

Error test came up fine but look at the raw read error count after the test and restarting my PC, WTF??

"Disk has been surprised removed"-hdtune_lopnumkryh.png

Do you think it's just a false positive and should be ignored? I think that with these values my PC should be unstable and I should start having corrupted files (which luckily doesn't happen)

Caledon Ken · 23 Mar 2020

Raw Read Error Rate appears to only apply to HDD.

[Solved] "Raw Read Error Rate" in Drive

So not sure why Kingston is reporting.

Did you reseat cables?

Di you close down all your VM and the autostart of the programs that initiate VM's

zbook · 23 Mar 2020

When available please update the specs in the "My Computer" section.

There are log collectors used in another forum room.
Upload V2 and DM directly into this thread:
BSOD - Posting Instructions

For HD Tune SMART please make sure the drive info is included in the image (post #11).

For each drive there should be 4 different software test results:
a) Crystal Disk
b) HD Tune
c) Sea Tools for Windows
d) HD Sentinel

Run HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
Post images of each of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance

Make sure all drivers are up to date.