31.9 GB installed ram

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  1. gettheclicker's Avatar
    Posts : 248
    Windows 10 Pro
       #1

    31.9 GB installed ram


    My 2080ti failed and at that time I had the FULL 32gb ram installed
    Using an RX580, until the RMA is completed, I now only have 31.9GB and sometimes I'll even see 31.5GB installed ram.

    I have checked for errors, none found
    Reseated the ram, Didn't work
    Swapped sticks and ports, Didn't work.

    TridentZ Neo GSkill 3600mhz 4x8gb
    AMD Ryzen 3900x

    Also, along the way I had inadvertently formatted my OS drive so I'm working on a fresh install that's up-to-date.
    Resource Monitor shows 0MB is reserved and shows I physically have 32716mb
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  2. Macboatmaster's Avatar
    Posts : 863
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #2

    Where please are you seeing this

    I now only have 31.9GB and sometimes I'll even see 31.5GB installed ram.
    Is that the calculation from Resource Monitor please
    Resource Monitor shows 0MB is reserved and shows I physically have 32716mb
    I have never seen resource monitor show 0MB reserved. I do not doubt that is what it shows in your case, but I suspect that apparent error, is connected with the installed discrepancy

    OR is that from system where it shows installed (usable) - if not what does system show please - settings - system and then click - about - on left pane

    As 32716 is 31.95 near enough, I personally would not worry about it at this stage. I would wait until you receive the Nvidia 2080ti and then see what the situation is.
      My Computer

  3. gettheclicker's Avatar
    Posts : 248
    Windows 10 Pro
    Thread Starter
       #3

    31.9 GB installed ram-untitled.png
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  4. Macboatmaster's Avatar
    Posts : 863
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #4

    Well that screenshot of Resource Monitor makes it even more of a puzzle to me, as not only does it show, as I am sure you have noticed 0MB hardware reserved, but it also shows 0 installed and 0 total.

    I am slightly concerned that there is a fault on one of the sensors on the motherboard, which is where resource monitor obtains its data from, the information being passed across the system bus I believe. - especially if you find that the quantities shown in the screenshot change drastically when the system is at idle, compared with when it is under load.

    Is there by any chance any evidence of other problems, or indeed any clues as to what may have caused the Nvidia card failure

    I am signing off for this session, 0250 in the UK.

    Goodnight
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  5. gettheclicker's Avatar
    Posts : 248
    Windows 10 Pro
    Thread Starter
       #5

    Well, I bought the card used a little over 3 weeks ago on ebay. Seller's rating wasn't the best but not the worst and I figured it would be fine. Previously I was on an FX8350 and GTX1080 so I didn't feel the need to OC the card but the damage was already done. I noticed on day one something irregular with the card but ignored it. It slowly got worse and worse so I'll assume previous owner way overclocked it, knew they damaged it, and sold it real quick. Like a craigslist car with a "slight engine tick"
      My Computer

  6. CountMike's Avatar
    Posts : 18,341
    W10+Developer Insider + Linux
       #6

    gettheclicker said:
    Well, I bought the card used a little over 3 weeks ago on ebay. Seller's rating wasn't the best but not the worst and I figured it would be fine. Previously I was on an FX8350 and GTX1080 so I didn't feel the need to OC the card but the damage was already done. I noticed on day one something irregular with the card but ignored it. It slowly got worse and worse so I'll assume previous owner way overclocked it, knew they damaged it, and sold it real quick. Like a craigslist car with a "slight engine tick"
    Do you have latest BIOS and chipset drivers installed ?
      My Computers

  7. TairikuOkami's Avatar
    Posts : 4,661
    Windows Home Dev 21xxx x64
       #7

    I guess you have the latest BIOS 7C37v17? Have tried to reset BIOS to defaults? Try this in CMD as admin:
    Code:
    bcdedit /deletevalue {current} removememory
    bcdedit /deletevalue {current} truncatememory
    bcdedit /deletevalue {default} removememory
    bcdedit /deletevalue {default} truncatememory
      My Computer

  8. gettheclicker's Avatar
    Posts : 248
    Windows 10 Pro
    Thread Starter
       #8

    I will check and try these solutions when i get back from work. Thanks fellas!
      My Computer

  9. Macboatmaster's Avatar
    Posts : 863
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #9

    After trying what has been suggested since I posted, if it is still the same please check what is shown in firmware -UEFI/BIOS for ram. Does that show the 32GB.

    As I said on my previous post I am perplexed as to how resource monitor shows ram for modified, in use, standby and free
    then shows quantities under available and cached, BUT shows TOTAL as ZERO 0 and INSTALLED as ZERO

    It appears to me that Windows knows how much is modified - free etc.,, so resource monitor displays that, but for some reason resource monitor cannot display installed

    I do not have the knowledge to know if it displays ZERO installed as some form of default value when there is an error on an aspect of ram - you mention your changes between 31.5 to 31.9 etc.

    The answer as to why it displays 0 will most certainly be a learning exercise for me.
      My Computer

  10. CountMike's Avatar
    Posts : 18,341
    W10+Developer Insider + Linux
       #10

    Showing 0 installed is really perplexing, with no RAM computer wouldn't even boot to BIOS Windows are often wrong about frequency but amount is usually right. Maybe reading BIOS wrong ?
      My Computers


 
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