Windows can't detect some external harddrive


  1. Posts : 3
    10 version 1903 (OS Build 18362.720)
       #1

    Windows can't detect some external harddrive


    Please help guys..

    My win10 can't detect some external harddrive.

    - The harddrive is listed in disk drives at device manager, but not detected in windows explorer and disk management.
    - I've tried to reinstall or update the disk driver at device manager, but still not work.
    - I've tried to disable my antivirus protection while connecting my harddrive.
    - The harddrive that is not detected in my laptop, is detected in other PC/laptop.
    - As I mentioned above, these problems is not affected to all harddrive, just some of them, that I can't understand.

    Can someone help me?
    Attached Thumbnails Attached Thumbnails Windows can't detect some external harddrive-photo_2020-03-17_15-46-26.jpg   Windows can't detect some external harddrive-photo_2020-03-17_15-46-23.jpg   Windows can't detect some external harddrive-photo_2020-03-17_15-46-15.jpg  
      My Computer

  2. coolmistry's Avatar
    Posts : 172
    Windows 10 Home 64 Bits 2004 Latest Version
       #2

    Did you format your hard disk before use this?
      My Computer


  3. Posts : 3
    10 version 1903 (OS Build 18362.720)
    Thread Starter
       #3

    coolmistry said:
    Did you format your hard disk before use this?
    No, I didn't..
    Because I think the problems in the windows. The harddrive in other pc/laptop is perfectly work..
      My Computer

  4. thomaseg1's Avatar
    Posts : 13,331
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #4

    I thought Tosh had corrected this problem with their external drives.
    Try the drive in a different port perferably a 3.0 or 3.1 port.
    Older Tosh external HDs needed extra power.

    check to see if pc is under power or on battery
      My Computers

  5. thomaseg1's Avatar
    Posts : 13,331
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #5

    I seem to recall Tosh would format drives with xfat rather then ntfs.
    reformating the drive could help gpt partition if large enough with an ntfs.
      My Computers


  6. Posts : 3
    10 version 1903 (OS Build 18362.720)
    Thread Starter
       #6

    thomaseg1 said:
    I thought Tosh had corrected this problem with their external drives.
    Try the drive in a different port perferably a 3.0 or 3.1 port.
    Older Tosh external HDs needed extra power.

    check to see if pc is under power or on battery
    I've tried all USB port in my laptop and the battery on charging condition, still doesn't work..
      My Computer

  7. coolmistry's Avatar
    Posts : 172
    Windows 10 Home 64 Bits 2004 Latest Version
       #7

    Did you check in your BIOS setting if there any HHD in the BIOS setting? Maybe you need set to sata?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:01.
Find Us




Windows 10 Forums