Is it hardware or software problem that's causing a glitch with Win 10


  1. Posts : 2
    Windows 10
       #1

    Is it hardware or software problem that's causing a glitch with Win 10


    I upgraded my desktop PC from 8.1 to 10 last week. No problems with startup and all programs appear to run fine.
    I have however, noticed a few desktop and taskbar glitches which I'm not sure is a hardware or software related graphics issue. These are 3 examples of what I've noticed.

    1) If I use my mouse and try to drag a desktop icon from A to B (say), the icon always snaps back to point A. A few seconds later it does move to point B.
    2) If I click on the ^ "show hidden icons" in the task bar, a transparent window opens but no icons appear.
    If I click my mouse button repeatedly within the window, the icons eventually populate. If I click on one of these icons, there's a delay again and the program or task it opens is usually quite "laggy".
    3) If I click my mouse on the "File Explorer" icon pinned to my task bar, a blank window initially appears on the desktop. Again, after a few more mouse clicks and a couple of seconds later, the contents of my file structure appears in the window.

    Here's how I correct the problem. With my mouse, I right click on the desktop. This opens a menu from which I select: graphics > options > resolution. Under resolution, I change the native resolution of my monitor from 1920x1080 to 1680 x1080.
    After the monitor resets to the new resolution, I repeat the process and go back to my original (native) resolution. Doing this clears all my desktop and taskbar glitches. Unfortunately, whatever happens when I do this has to be repeated each time I boot up the computer.

    This is a new computer build for my grandson and I don't want to give him a buggy machine. I also promised the machine for this weekend. I've done the usual checks and all my drivers are up to date. MB is an ASUS Z97-Pro and I'm using the on-board Intel graphics (4600 GPU) with an ASUS VH242H monitor. CPU is an Intel i7-4790k.
    Question now is, is there a better, more permanent fix or do I roll back to win 8.1 and wait another 6 months? Appreciate any thoughts.
      My Computer


  2. Posts : 2
    Windows 10
    Thread Starter
       #2

    Monitor is about 7 years old, gently used and I never had any problems under win 8.1. I'm using DVI connection. Would that make any difference under win 10?
      My Computer


 

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