BIOS update Will Not Install

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  1. Posts : 40
    Win 10 64x
    Thread Starter
       #21

    Kyhi said:
    you should not need FreeDOS
    you can also extract the exe with 7z - to a folder on the USB
    there is an internal exe that actually runs the Flash Utility

    Attachment 270354
    I tried this before and got a warning with 7-Zip
    BIOS update Will Not Install-annotation-2020-03-14-150443.png

    BIOS update Will Not Install-annotation-2020-03-14-151333.png


    Also the final size of the extracted folder is way smaller that the actual file, which is weird IMHO.
    BIOS update Will Not Install-annotation-2020-03-14-151208.png



    - - - Updated - - -

    Kyhi said:
    I posted the instructions for using the Flash Utility (Non-Bootable) (Non-DOS) Method
    Installation
    1. Copy the downloaded file to a USB drive. The USB drive does not need to be bootable device.
    2. Insert the USB drive into any USB port.
    3. Power on the system.
    4. At the DELL logo screen, press F12 to access the one-time boot menu.
    5. Select BIOS Flash Update in the Other Options section.
    6. Click the ... button to browse the USB drive to locate the downloaded file.
    7. Select the file and click Ok.
    8. Verify the existing system BIOS information and the BIOS update information.
    9. Click Begin Flash Update.
    10. Review the Warning message and click Yes to proceed with the update.
    The system restarts and displays a progress bar at the Dell logo screen. The system restarts again when the update is complete.

    No such option.

    BIOS update Will Not Install-whatsapp-image-2020-03-14-14.19.59-4-.jpeg



    - - - Updated - - -

    Kyhi said:
    Attachment 270357

    When you say running the Exe within windows nothing happens ??.
    When I run the Installer I get an Error ( as I would have expected)
    Indeed, and that's getting me crazy.
      My Computer

  2. Kyhi's Avatar
    Posts : 3,545
    Windows 3.1 to Windows 10
       #22

    Try Enter Setup or Diagnostics
      My Computer

  3. Kyhi's Avatar
    Posts : 3,545
    Windows 3.1 to Windows 10
       #23

    Here there is a difference when extracting the file in WinPE...
    The 7zip extraction is missing 2 files...
    Here is the Link > https://mega.nz/#!PeolQCDI!-xIXMUJ8-...gmBxHm8bevTlfM
    Extract and go into .tmp folder to run flash

    should now Hopefully find missing file for flash under windows
      My Computer


  4. Posts : 40
    Win 10 64x
    Thread Starter
       #24

    Kyhi said:
    Here there is a difference when extracting the file in WinPE...
    The 7zip extraction is missing 2 files...
    Here is the Link > https://mega.nz/#!PeolQCDI!-xIXMUJ8-...gmBxHm8bevTlfM
    Extract and go into .tmp folder to run flash

    should now Hopefully find missing file for flash under windows
    Thank you very much, updated successfully under Windows.

    So how did you extract and get all the files?

    And why the file is not installing at my device ?



    - - - Updated - - -

    Now back to my main problem.

    After successfully updating the BIOS, I inserted/installed the HDD and started up the Laptop.

    The HDD is seen and read at the BIOS but not at the Windows.

    What can be causing that ?
      My Computer


  5. Posts : 38,373
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    When available please update the progress with the steps in post #9.

    These should rule in /or rule out problems related to:

    a) operating system
    b) component store
    c) drive file system
    d) major hardware components

    For updating drivers it is best to use the computer manufacturer software.
    These are the best tested drivers.
    The next best option is to update using component manufacturer software: Intel, Nvidia, AMD, Killer Networks, Realtek, etc.

    Third party software can install unknown files.
      My Computer

  6. Kyhi's Avatar
    Posts : 3,545
    Windows 3.1 to Windows 10
       #26

    It can be a driver issue - missing driver
    It can be a disk GUID issue - ie cloned disk
    it could be a Boot Configuration issue -
    we need to see some INFO in regards to your Disks, volumes and partitions
    and any info on how you got your current OS setup...

    I believe some members have already ask you to provide this info..
      My Computer

  7. jumanji's Avatar
    Posts : 5,610
    Windows 10 Home 64bit Version 20H2
       #27

    Hi @AbdoZaghlou

    Have you noticed that Dell Support Assist has a warning on Hardware Scan. What is it?

    BIOS update Will Not Install-14-03-2020-21-49-17.jpg

    Please explore further and set it right.

    Go to dell.com/support choose Diagnostics where you can run a Quick Test,Full Test and Custom Component Test to get to know what exactly is the problem.

    BIOS update Will Not Install-14-03-2020-21-56-59.jpg
      My Computer


  8. Posts : 40
    Win 10 64x
    Thread Starter
       #28

    zbook said:
    When available please update the progress with the steps in post #9.

    These should rule in /or rule out problems related to:

    a) operating system
    b) component store
    c) drive file system
    d) major hardware components

    For updating drivers it is best to use the computer manufacturer software.
    These are the best tested drivers.
    The next best option is to update using component manufacturer software: Intel, Nvidia, AMD, Killer Networks, Realtek, etc.

    Third party software can install unknown files.
    Already working on them.

    I use "Driver Easy" for keeping my drivers up to date as sometimes I can't find the right update matching the driver for my Laptop and it's really easier to use one program that handles all that work.

    So what should I do with the already installed updates via this program and I can't remember ?

    It's not the only prog I used, before I used DriverPack, Driver Genius and some others I can`t remmember.

    Is there any reliable software I can be using from now on, I have 100 days until license expires of "Driver Easy".
      My Computer

  9. oscer1's Avatar
    Posts : 526
    win 10
       #29

    Really should only get drivers for laptop manufacturer then the hardware maker.
      My Computer


  10. Posts : 40
    Win 10 64x
    Thread Starter
       #30

    jumanji said:
    Hi @AbdoZaghlou

    Have you noticed that Dell Support Assist has a warning on Hardware Scan. What is it?

    BIOS update Will Not Install-14-03-2020-21-49-17.jpg

    Please explore further and set it right.

    Go to dell.com/support choose Diagnostics where you can run a Quick Test,Full Test and Custom Component Test to get to know what exactly is the problem.

    BIOS update Will Not Install-14-03-2020-21-56-59.jpg
    Thanks for pointing that out, really didn't notice that!!!

    It's showing the warning for battery, now I get worried even more.
    - Battery - Warning

    I have ran a Quick Test before, first when I started to have problems and it ended with no warnings or alerts.

    I will be running a custom test as advised by @zbook.



    - - - Updated - - -

    oscer1 said:
    Really should only get drivers for laptop manufacturer then the hardware maker.
    Well I totally agree with you and that what I was doing until 2016 as I remember, AMD had a driver called AMD Catalyst as I recall on windows 8 and it was causing lots of problems with switchable graphics and I got BSOD nearly daily and it was a bad experience till I found a group of developers making a custom install for that driver that work just perfect.

    And Dell was not fixing these issues nor AMD for long time, I posted lots of time at Dell community back then with no solution.

    So from that point I turned for searching for driver updates where ever I can find the most recent updated, which is what these software do at much more ease and convenience.
      My Computer


 
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