Missing HDD and CD/DVD

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  1. elusiverunner's Avatar
    Posts : 33
    Microsoft Windows 10 Home
       #1

    Missing HDD and CD/DVD


    Hello Members,

    I hav been putting this off for some time, but because it is raining and gloomy I thought I would ask this now. My HP Pavilion Notebook ha two physical drives. A 2tb Hard Disk Drive and a CD/DVD. They are obviously working as I can power up and use the computer, however despite my best attemps I can not display them.

    Can someone out there give me some idea on what is happening, could I have changed a setting or something ? My Version of Windows 10 is 2004(OS Build 19041.113). Please help !
      My Computer

  2. Samuria's Avatar
    Posts : 6,056
    windows 10
       #2

    Can you post a screenshot from disk manager showing all drives and details. When you try and display what happens ie error message
      My Computer

  3. Berton's Avatar
    Posts : 10,541
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #3

    My Version of Windows 10 is 2004(OS Build 19041.113)
    I believe that to be an Insider Preview edition which I now have at Version 2004 Build 19569.1000. Maybe if it was updated to the latest things might get straightened out. Any time working with test/BETA software there's bound to be problems, just "the nature of the beast".
      My Computers

  4. elusiverunner's Avatar
    Posts : 33
    Microsoft Windows 10 Home
    Thread Starter
       #4

    Missing HDD and CD/DVD


    I have just changed back to the earlier version as the version I was using was the same as you, but it didn't seem to make a difference. I joined up with insiders as I wanted to view the new components.

    - - - Updated - - -

    How does one create a screen image ?
      My Computer

  5. oscer1's Avatar
    Posts : 526
    win 10
       #5

    elusiverunner said:

    - - - Updated - - -

    How does one create a screen image ?
    How to Upload and Post Screenshots and Files at Ten Forums
      My Computer

  6. Megahertz's Avatar
    Posts : 2,414
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #6

    Run Disk Manager (C:\Windows\System32\diskmgmt.msc)
    Does the Partition has a letter assigned to the windows partition and to the CD/ DVD drive?

    Expand the Disk Manager, expand the columns so we can read them and with the snipping toll take a snapshot of the whole window and save it to your disk.
    On the Quick Reply window - Go advanced - and on the top you find a paper clip - Add File - Browse to the saved file - upload
      My Computers

  7. elusiverunner's Avatar
    Posts : 33
    Microsoft Windows 10 Home
    Thread Starter
       #7

    Missing HDD and CD/DVD


    Hi Megahertz,

    Thanks for your replie(s). I have just finished checking my HDD and CD/DVD. The CD/DVD has a letter associated with it, but the HDD just hasa short description of what it is. I am having problems with getting a screenshot as I don't have some of the screens you have displayed.
      My Computer

  8. Megahertz's Avatar
    Posts : 2,414
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #8

    elusiverunner said:
    Hi Megahertz,

    Thanks for your replie(s). I have just finished checking my HDD and CD/DVD. The CD/DVD has a letter associated with it, but the HDD just hasa short description of what it is. I am having problems with getting a screenshot as I don't have some of the screens you have displayed.
    What screens?
      My Computers

  9. spunk's Avatar
    Posts : 2,842
    Windows 10 Pro 64 Bit 20H2
       #9

    Use the Snipping Tool to take a screenshot, save it and then attach it by pressing the Go Advanced button below the thread dialog box. Browse for your saved Snipping tool image and attach it in your next thread.
      My Computer

  10. elusiverunner's Avatar
    Posts : 33
    Microsoft Windows 10 Home
    Thread Starter
       #10

    I have attached a screen image as requested. Hopefully it comes out OK.

    Missing HDD and CD/DVD-capture.png
      My Computer


 
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