Missing HDD and CD/DVD

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  1. elusiverunner
    Posts : 33
    Microsoft Windows 10 Home
       New #1

    Missing HDD and CD/DVD


    Hello Members,

    I hav been putting this off for some time, but because it is raining and gloomy I thought I would ask this now. My HP Pavilion Notebook ha two physical drives. A 2tb Hard Disk Drive and a CD/DVD. They are obviously working as I can power up and use the computer, however despite my best attemps I can not display them.

    Can someone out there give me some idea on what is happening, could I have changed a setting or something ? My Version of Windows 10 is 2004(OS Build 19041.113). Please help !
      My Computer
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  3. Samuria
    Posts : 8,103
    windows 10
       New #2

    Can you post a screenshot from disk manager showing all drives and details. When you try and display what happens ie error message
      My Computer
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  4. Berton
    Posts : 14,007
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #3

    My Version of Windows 10 is 2004(OS Build 19041.113)
    I believe that to be an Insider Preview edition which I now have at Version 2004 Build 19569.1000. Maybe if it was updated to the latest things might get straightened out. Any time working with test/BETA software there's bound to be problems, just "the nature of the beast".
      My Computers
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  6. elusiverunner
    Posts : 33
    Microsoft Windows 10 Home
    Thread Starter
       New #4

    Missing HDD and CD/DVD


    I have just changed back to the earlier version as the version I was using was the same as you, but it didn't seem to make a difference. I joined up with insiders as I wanted to view the new components.

    - - - Updated - - -

    How does one create a screen image ?
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  7. oscer1
    Posts : 581
    win 10
       New #5

    elusiverunner said:

    - - - Updated - - -

    How does one create a screen image ?
    How to Upload and Post Screenshots and Files at Ten Forums
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  8. Megahertz
    Posts : 6,300
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #6

    Run Disk Manager (C:\Windows\System32\diskmgmt.msc)
    Does the Partition has a letter assigned to the windows partition and to the CD/ DVD drive?

    Expand the Disk Manager, expand the columns so we can read them and with the snipping toll take a snapshot of the whole window and save it to your disk.
    On the Quick Reply window - Go advanced - and on the top you find a paper clip - Add File - Browse to the saved file - upload
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  9. elusiverunner
    Posts : 33
    Microsoft Windows 10 Home
    Thread Starter
       New #7

    Missing HDD and CD/DVD


    Hi Megahertz,

    Thanks for your replie(s). I have just finished checking my HDD and CD/DVD. The CD/DVD has a letter associated with it, but the HDD just hasa short description of what it is. I am having problems with getting a screenshot as I don't have some of the screens you have displayed.
      My Computer
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  10. Megahertz
    Posts : 6,300
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #8

    elusiverunner said:
    Hi Megahertz,

    Thanks for your replie(s). I have just finished checking my HDD and CD/DVD. The CD/DVD has a letter associated with it, but the HDD just hasa short description of what it is. I am having problems with getting a screenshot as I don't have some of the screens you have displayed.
    What screens?
      My Computers
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  12. spunk
    Posts : 4,782
    Windows 11 Pro 64 Bit 22H2
       New #9

    Use the Snipping Tool to take a screenshot, save it and then attach it by pressing the Go Advanced button below the thread dialog box. Browse for your saved Snipping tool image and attach it in your next thread.
      My Computer
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  13. elusiverunner
    Posts : 33
    Microsoft Windows 10 Home
    Thread Starter
       New #10

    I have attached a screen image as requested. Hopefully it comes out OK.

    Missing HDD and CD/DVD-capture.png
      My Computer
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