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#1
The only Windows 10 setting I know of that affects the number of processor cores in use is the one in the attached image. (Enter "msconfig" in the search or run window.) It's not something that would normally be turned on.
This what I get:
Aside from that, all that I would try is clearing the CMOS.
Failing that, I'd guess that you have a defective motherboard or CPU.
Best of luck.
I feel so stupid, that did the trick! THANK YOU!!