Windows 10 not playing 5.1 sound

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  1. Posts : 8
    Windows 10
       #1

    Windows 10 not playing 5.1 sound


    Windows 10 not playing 5.1 sound only 2.1 orange and black port on my sound card not working just the green one
      My Computer


  2. Posts : 17,274
    Windows 11 Pro
       #2

    And which one of the hundreds of sound cards with green, orange and black ports might you have?

    I fixed my 5.1 surround sound by manually installing the audio driver from the manufacturer.

    In device manager from the old control panel I'll bet you have an audio controller that says something like "High Definition Audio device." Probably going to need to change that driver to a manufacturer specific one.
      My Computer


  3. Posts : 8
    Windows 10
    Thread Starter
       #3

    its a Genius SM-Live vslue 5.1
      My Computer


  4. Posts : 8
    Windows 10
    Thread Starter
       #4

    in control panel i have C-Media PCI Audio
      My Computer


  5. Posts : 17,274
    Windows 11 Pro
       #5

    hubert said:
    in control panel i have C-Media PCI Audio
    Is the Genius SM-Live card an add on in addition to onboard audio on the motherboard?
      My Computer


  6. Posts : 17,274
    Windows 11 Pro
       #6

    Also, when you open control panel->Hardware and Sound->Sound, speakers and headphones is probably the default device and it shows speakers and headphones associated with C-Media PCI Audio? Right click on speakers and headphones and click on configure speakers. Do you have 5.1 option there that needs to be enabled?
      My Computer


  7. Posts : 8
    Windows 10
    Thread Starter
       #7

    Its an add on one
      My Computer


  8. Posts : 8
    Windows 10
    Thread Starter
       #8

    Its enable and when i do the test its all working but when playing music its not working
      My Computer


  9. Posts : 17,274
    Windows 11 Pro
       #9

    hubert said:
    Its an add on one
    From Google, looks like the card is getting misidentified. I'm downloading very slowly the Genius driver package to look at it. It's here:
    Genius

    I assume the bottom one for Windows 8 is what we are going to need.
      My Computer


  10. Posts : 8
    Windows 10
    Thread Starter
       #10

    yes its that one that i have install
      My Computer


 

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