Printing problems


  1. Posts : 5
    win10
       #1

    Printing problems


    I have just changed my desktop for a dell quadcore with ssd. I have word installed & when i go to print it opens up my printer properties, where i can change paper type size colour etc. When i open a picture from my pictures & go to print i just get a very basic print menu with no options for a lot of things Any ideas ??
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  2. Caledon Ken's Avatar
    Posts : 24,161
    Windows 10 Pro x64 Version 2004
       #2

    Are you allowing Windows to select printer or have you set a default?


    When I right click a picture and select print this is the window I get.

    Printing problems-image.png

    What does yours look like using same process.
      My Computer


  3. Posts : 5
    win10
    Thread Starter
       #3

    Printing problems-image.png
    This is the page I get
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  4. bobkn's Avatar
    Posts : 3,601
    Win 10 X64 Pro 20H2 19042.685
       #4

    I don't use it, but that seems to be what you get from the Windows 10 "Photos" app.

    If you open the picture using a different program, you'll get more choices. The "Paint" program, for example. When you use the "open with" feature (right click on the picture file), you can also set something other than Photos as the default app.

    Later: after post 5, I checked. The print options in "Photos" are indeed scrollable. Including down to a "more settings" button. I hadn't noticed before. I rarely use Photos.
    Last edited by bobkn; 01 Mar 2020 at 15:27.
      My Computers


  5. Posts : 1,952
    Windows 10
       #5

    That is a standard dialogue box for an App like Edge, though you are missing the scrolling column on the left, you should be able to scroll down to "More settings".

    It maybe just a case of an auto-hiding scroll bar. You waft the mouse pointer over where it should be for it to appear.(RH side of the drop down boxes).

    To change that option you need to go to:
    Settings > Ease of Access > Display > Scroll down to "Auto hide scroll bars in Windows" > Off.

    In addition it looks like you need to re-install your Printer Driver.
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  6. Posts : 5
    win10
    Thread Starter
       #6

    Thanks for your help will try this tomorrow & let you all know how i get on :)
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  7. Steve C's Avatar
    Posts : 6,278
    Windows 10 Pro 64 bit
       #7

    Caledon Ken said:
    Are you allowing Windows to select printer or have you set a default?


    When I right click a picture and select print this is the window I get.

    Printing problems-image.png

    What does yours look like using same process.
    Click on Options in blue in the lower rhs. This shows the Print Settings windows from where you can select Printer Properties and fiddle with the printer driver settings.
    Attachment 268970
      My Computers


 

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