Printer driver not working after update from Windows 7 to Windows 10


  1. Posts : 3
    Windows 10
       #1

    Printer driver not working after update from Windows 7 to Windows 10


    After i upgraded my Windows 7 Pro system to Windows 10 Pro, my Epson EPL-6200L printers doesn't work.
    It is displayed in device manager window, with 0xBC8 status in driver installation.
    If i try to install any driver, windows 7 "impossible to install because main driver is missing", but the file required for installation is available.
    Also, if connecting printer to any other computer with windows 10, all works fine.
    I tried to remove and reinstall printer, but no results.
    My Windows version is 10.0.18363.657
    Anyone can help?
      My Computer

  2. Samuria's Avatar
    Posts : 6,074
    windows 10
       #2

    Welcome to the forum try win10 drivers 403 Forbidden
      My Computer

  3. spunk's Avatar
    Posts : 2,846
    Windows 10 Pro 64 Bit 20H2
       #3

    This printer is no longer supported by Epson. You can try the Epson software updater https://www.epson.co.uk/support?prod...product_search
      My Computer


  4. Posts : 3
    Windows 10
    Thread Starter
       #4

    Printer driver is included in Windows 10. As stated in the original post, in other computers it works.
    My computer, however, doesn't install printer.
      My Computer

  5. spunk's Avatar
    Posts : 2,846
    Windows 10 Pro 64 Bit 20H2
       #5

    Because this printer is not supported in Windows 10. If you use the Epson Software updater it may update the driver so that it can be used in Windows 10.
      My Computer


  6. Posts : 3
    Windows 10
    Thread Starter
       #6

    Printer works in my laptop with Windows 10.
      My Computer

  7. TV2's Avatar
    TV2
    Posts : 1,771
    W10 Pro 20H2
       #7

    If the printer works with other Windows 10 computers then we know there is a native driver for it.
    The question then becomes why it won't work in this PC.

    A little background would be helpful.
    Did you recently upgrade from 7 to 10?
    Was the printer connected to the PC when you did the upgrade?
    Was the printer unrecognized immediately after upgrade?
    Are there any other printers or scanners connected and do they work?

    Let us get a picture here.
      My Computers

  8. Steve C's Avatar
    Posts : 6,305
    Windows 10 Pro 64 bit
       #8

    I would contact Epson Support to find the latest 64 bit driver (if there is one). Run the installer from an admin account in compatibility mode for the version of Windows it was designed for.
      My Computers


 

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