New
#1
Windows 10 doesn't like this particular USB device (driver problem?)
It all happened after I've woke up my laptop from few hours of sleep - everything was working except my wired USB mouse - Natec Genesis 190. This mouse doesn't use any custom driver - until the problem appeared it was fine with generic driver from Windows drivers store.
Windows restart - doesn't work
Uninstall in Device Manager - nope
chkdsk - nope
sfc /scannow - nope
I went ahead and did some tests:
- Natec mouse works on every other computer except mine
- Any other mouse works on my computer, except that Natec Genesis
Now comes the funny part, I have 2x USB3.0 ports + 1x USB2.0 ports and:
- Plugging Natec into USB2.0 port gives me "Device was not recognized" (Error 43 in Device Manager)
- Plugging Natec into 1st USB3.0 port allow me to move mouse which is almost frozen (barely moves each few seconds)
- Plugging Natec into 2nd USB3.0 port allows me to move the mouse, but each few seconds it freezes completely
Did anyone encountered something like this? I don't want to make fresh Windows install.
Is there any way to completely purge that device from the system? I suppose somewhere deeply there is information about the Natec mouse which forces it to *maybe* malfunction. I'm running out of ideas :/
Using Windows 10 (1909) 18363.657 - I've upgraded from 1503 when this problem appeared, but no luck.