Question about my USB Ports and Device Manager  

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  1. Posts : 41
    windows 10
       #1

    Question about my USB Ports and Device Manager


    According to my motherboard documentation I'm suppose to have 6 USB 3.0 ports and 8 USB 2.0 ports.

    When I look at my device manager for my USB ports it shows the following below.

    Universal Serial Bus Controllers
    Generic USB Hub
    Generic USB Hub
    Standard Enhanced PCI to USB Host Controller
    Standard Enhanced PCI to USB Host Controller
    USB Composite Device
    USB Mass Storage Device
    USB Printing Support
    USB Root Hub
    USB Root Hub

    Based on my device manager I have no idea if I really have USB 3.0. Heck, I'm starting to think none of them are 3.0 -- wouldn't it say 3.0 or 2.0 in the device manager?

    Is there another way to check what your USB ports are other than the device manager. Or is that the best I can use.

    I have windows 10 Pro 1909 version
      My Computer


  2. Posts : 3
    10 home
       #2

    I would trust the MB Manual. If you look inside the usb connector, the small circuit board is blue on usb3 ports. My be an industry standard, just my observation on MD, hubs and cables.
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  3. Posts : 501
    Windows 10
       #3

    There should be some entries related to USB 3.0. You could check with a USB 3.0 UFD, try coping a large file. If the "average" speed you get is less than 5 MB/s, its a USB 2.0 port.
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  4. Posts : 41
    windows 10
    Thread Starter
       #4

    i7win7 said:
    I would trust the MB Manual. If you look inside the usb connector, the small circuit board is blue on usb3 ports. My be an industry standard, just my observation on MD, hubs and cables.
    Yea, I know the color thing is suppose to tell you which port is 3.0 (blue) and which are 2.0 (black) but for whatever reason I would think it would also tell you in the device manager. Since I updated to windows 10 it seems I have ongoing issues that I'm trying to solve one at a time. Before I bugged you guys I try to do homework and search the net. In most cases I found that if you had 3.0 it was identified in your device manager as such. It isn't identified in my device manager, hence the concern.
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  5. Posts : 13,170
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #5

    steveeyes said:
    According to my motherboard documentation I'm suppose to have 6 USB 3.0 ports and 8 USB 2.0 ports.
    When I look at my device manager for my USB ports it shows the following below.

    Universal Serial Bus Controllers
    Generic USB Hub
    Generic USB Hub
    Standard Enhanced PCI to USB Host Controller
    Standard Enhanced PCI to USB Host Controller
    USB Composite Device
    USB Mass Storage Device
    USB Printing Support
    USB Root Hub
    USB Root Hub

    Based on my device manager I have no idea if I really have USB 3.0. Heck, I'm starting to think none of them are 3.0 -- wouldn't it say 3.0 or 2.0 in the device manager?

    Is there another way to check what your USB ports are other than the device manager. Or is that the best I can use.

    I have windows 10 Pro 1909 version
    What I see missing in USB is the eXtensible drivers for USB 3. In addition to the blue centers of USB 3 ports and plugs, Notebooks and probably Desktops may have the trident-style marking with the letters SS for SuperSpeed.
    Enhanced is for the USB 2 ports.
    Question about my USB Ports and Device Manager-image.png
      My Computers


  6. Posts : 920
    Windows 10 Pro
       #6

    This is my device manager for USB
    Question about my USB Ports and Device Manager-usb301.png

    You can use a utility such as HWInfo64 to view the USB tree and if you click an entry (plugged in device) it will also tell you what USB version it uses.
    Question about my USB Ports and Device Manager-usb302.png
      My Computer


  7. Posts : 1,099
    Win 10 pro Upgraded from 8.1
       #7

    steveeyes said:
    According to my motherboard documentation I'm suppose to have 6 USB 3.0 ports and 8 USB 2.0 ports.

    When I look at my device manager for my USB ports it shows the following below.

    Universal Serial Bus Controllers
    Generic USB Hub
    Generic USB Hub
    Standard Enhanced PCI to USB Host Controller
    Standard Enhanced PCI to USB Host Controller
    USB Composite Device
    USB Mass Storage Device
    USB Printing Support
    USB Root Hub
    USB Root Hub

    Based on my device manager I have no idea if I really have USB 3.0. Heck, I'm starting to think none of them are 3.0 -- wouldn't it say 3.0 or 2.0 in the device manager?

    Is there another way to check what your USB ports are other than the device manager. Or is that the best I can use.

    I have windows 10 Pro 1909 version
    Yes you missing "Intel(R) USB 3.0 eXensible Host controller -1.0 (Miscrsoft)" you should have at least one instance of this
    as mentioned before check each port USB 3.0 and 3.1 have blue inside USB 2.0 and earlier have Black
      My Computers


  8. Posts : 41
    windows 10
    Thread Starter
       #8

    Berton said:
    What I see missing in USB is the eXtensible drivers for USB 3. In addition to the blue centers of USB 3 ports and plugs, Notebooks and probably Desktops may have the trident-style marking with the letters SS for SuperSpeed.
    Enhanced is for the USB 2 ports.
    Question about my USB Ports and Device Manager-image.png
    I have been reading so much that all the different terms and lingo start to drive you crazy. It is tough to know what to do when your drivers are identified as generic. Maybe there is manufacture that is called generic I'm not aware of.

    Yea, I got the blue color, got the USB 3.0 logo, but markings and color isn't convincing me my usb ports are operating at USB speed. Device manager doesn't tell me, USB View doesn't tell me, and so on. IF I truly have USB 3.0 ports why isn't it listed in my device manager?
      My Computer


  9. Posts : 13,170
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #9

    Yes, DM should show USB 3 if the drivers are installed. They usually come with the motherboard if a custom machine or downloadable from the OEM's site.
      My Computers


  10. Posts : 41
    windows 10
    Thread Starter
       #10

    Things don't seem right.

    I plugged my external USB Western Digital into a USB 3 port (it was blue and it had the USB 3.0 logo) but when I ran HWInfo64 this is what is it showed me.

    Device Manufacturer: Western Digital

    Product Name: My Passport 25E2
    Serial Number: 575839314536364830344C54
    USB Version Supported: 3.00 (Connected to a USB 2.00 Port)
    USB Device Speed: USB 2.0 High-speed
    Driver Description: USB Mass Storage Device
    Hardware ID: USB\VID_1058&PID_25E2

    Driver Version:10.0.18362.1
    Driver Date: 20-Jun-2006

    The above line that says USB Version Supported: 3.00 (Connected to a USB 2.00 Port) I think tells the story. Even though I have it plugged into a port that identifies it is USB 3.0 by color and logo I don't think it is working like a USB 3.0 device

    The line about Drive Date of 20-Jun-2006 is old. The problem is I had the machine built and there is no manufacturer like Dell, HP or whatever where I can go to their site and download drivers. And the fact the drivers are named generic doesn't help. Frustrating!
      My Computer


 

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