Surface Pro 7 Cover Keyboard stopped working (after windows updates)


  1. Paquette12
    Posts : 1
    Windows 10
       New #1

    Surface Pro 7 Cover Keyboard stopped working (after windows updates)


    Hi there and thanks in advance for help.
    Yesterday my cover keyboard stopped working and I'm pretty sure it was right after the windows updates.
    I googled it and first tried the power button for 30 seconds, then power and volume up for 15 and so on, nothing fixed it.
    This morning I tried uninstalling the yesterday updates, nothing changes.
    I have this update, KB4528760, that I can't delete. Can't say if it is related or not.
    I also tried to install SurfacePro7_Win10_18362_20.014.39957.0 without any changes neither.

    I can work with a logitech mouse and keyboard directly on the surface or even using the dock station, but can't get the cover keyboard to work back. The surface pro is only like 2 week old but I already spent so much time installing all my software and so on I would like to avoid going back.

    Thanks for reading me.
    Martin
      My Computer
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  3. oscer1
    Posts : 594
    win 10
       New #2

    Hi me personally would bring it back for an exchange or get money back should not be having problems with a two week old device
      My Computer
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