HP Laserjet Pro P1109W problem after installing Windows 10 Pro

  1. winxp's Avatar
    Posts : 111
    Windows 10 Pro
       #1

    HP Laserjet Pro P1109W problem after installing Windows 10 Pro


    I usually help folks but over the past few months after installing Windows 10 Pro I have issues with my HP Laser-jet Pro printer P1109W.
    The HP website says it is a Win10 Compatible printer.
    Printer is direct wired using USB port on my Desktop PC and I have tried other USB ports, reboot but still the same issues.
    HP has links to this problem but it seems they have no idea either whats causing it.
    I have turned Windows Services spooler ON and OFF with no change.
    I have used the Printer t Troubleshooter which sometimes clears the spooler and I get a good print.
    After I try to print 1st time the printer icon stays in the lower right corner of the taskbar with nothing active print jobs.

    I have used the full HP install drivers and garbage as well as totally removing them and using the Windows 10 drivers and get the same issues.

    I get the green light flashing on the printer showing that something is in buffer for printing.
    It may take 15 minutes or more for the printer to print and when it prints the paper has just a 1/2" line at the top nothing else.
    Sometime it merges the same picture I'm printing 2 or 3 times on 1 page any maybe 1 picture is complete.
    The rest are 2 or 3 partial prints of the picture.


    Here is a fact that may help.
    I can print in Word, Excel, Webpages but whenever I try and print a picture or a Word Document with a picture in it It fails.
    We will see if this type of printing stops or not but at the moment I can print them.

    So it seems the issue has to do with pictures.

    Any suggestions would be greatly appreciated
      My Computer

  2. Jacee's Avatar
    Posts : 1,586
    Win 10 home 20H2 19042.844
       #2

    There might be some diagnostics here: https://support.hp.com/us-en/document/c02011355
      My Computers

  3. winxp's Avatar
    Posts : 111
    Windows 10 Pro
    Thread Starter
       #3

    Jacee said:
    There might be some diagnostics here: https://support.hp.com/us-en/document/c02011355
    Thanks but I have used a new printer cartridge and have mentioned Word and Excel documents come out great.
    Just anything with a picture, photo by itself that seems to cause problems.
    I may switch back to my MD Graphics card and see what happens.

    - - - Updated - - -

    It seems it is related to pictures or photos.
    If I add a picture to a MSWord doc is doesn't print.
    If I remove the picture it prints the document text.

    Very Weird

    - - - Updated - - -

    UPDATED and Solution Found:

    I noticed that a new Firmware was available for my Laserjet so I downloaded it but when I ran the program to install firmware it said that I did not have the P1109W printer.m Hummmm.

    So I went back to HP site and downloaded their big/Driver and other software that most of us don't want and installed everything as default. It did delete and reinstall stuff.
    Rebooted and ran the firmware program again and now it saw my printer and installed the firmware which may or may not have been the problem that I talked about in msg #1

    Turn everything off and rebooted.
    The printer is working now 100% of the time with very little delay. Docs and even pictures.
    It must have been the updated firmware that made it work with Win10

    Case closed.
      My Computer


 

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