Windows 10 (Version 1903) HP printer driver and compatibility advice

Hi all,

I bought a new Lenovo Laptop (V145) with the 1903 version of Windows 10 Pro on it a few months ago. This was bought to replace an Acer laptop (Windows 7) that I disposed of due to not working properly.

I have tried to use a HP 2620 Deskjet printer with the laptop without success. I bought the printer a month or so ago after not being able to use my old printer with the laptop (the old printer was an HP that I previously used with the Windows 7 laptop mentioned above).

I have downloaded and ran all the HP drivers on their site for the new printer and looked for other advice including trying to set the printer up with a USB cable instead of via the wireless method.

I have got further and further but eventually the adding the printer option still says 'failed' after attempting to try something else.

The computer fully realizes that there is a printer there and which one it is (the only one in the house) and tries to connect to it but it always fails.

Could anyone recommend a solution to this (such as a driver downloadable from another site) or provide a list of printers that are known to work very well with the Windows 10 version I have so that I can go out and buy a more suitable printer.

Thanks in advance.
Matt.

Thank your for your response. Didn't work but closing the thread as now have a different question.