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#61
I did this after I turned off the updates to turn them back on. After I did the first install of the offending driver I went to view update history and it showed, but not when I clicked on uninstall updates. Thank you though.
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Is there a way to ignore comments from sandyt? @Bastet
You might try to find the old driver. Start "Device Manager", right-click the new driver, select "Update driver", "Browse my computer for driver software", then "Let me pick from a list of available drivers on my computer". If you see what looks like the old driver, highlight it and click "Next".
Ben
Instructions: how do I stop windows 10 1903 from updating synaptics mouse driver
Just post back here. :)
I did the steps in the link and it worked well. So I went ahead and let windows update and I'm back to have no clickpad like is showed when I deleted it, and no way to turn it off either as it installed the new mouse driver. Now I don't know what to do. In the device manager it only shows a mouse, no click pad. When I got to settings it also says there is no clickpad. I had done a system restore and put that back before I did the steps in the link you posted.
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I did a system restore to put the click pad I had back after I uninstalled it before I did the steps in the link and it worked well. So I went ahead and let windows update and I'm back to having no clickpad like it showed when I uninstalled it before and no way to turn it off either. It installed the new mouse driver that made me do a system restore in the first place. Now I don't know what to do. In the device manager it only shows a mouse, no click pad. When I go to settings it also says there is no clickpad.
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Please, I really need some help with this. You said you would continue to help me and so would others.
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For now it's cardboard and duct tape until I get an answer if there is one.
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Could I please get some help @dalchina
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@spunk...any ideas?
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So far the cardboard with duct tape is working, however I have to put some weight on top of the laptop when closed so it will sleep like I have it set up to do.
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I thought maybe a screenshot might help...
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@evie the touchpad will disappear from control panel as it will now be under settings>devices>touchpad as shown in my screenshot.
You need to install the new driver (which removes the synaptics entry under control panel>mouse) & then run the solution I posted.
If you’ve done so then please let me know.
If you haven't done a system restore, I suggest you try to find the old mouse driver. Start Device Manager, right-click the mouse driver, select "Update driver", "Browse my computer for driver software", then "Let me pick from a list of available drivers on my computer". If you see what looks like the old driver, highlight it and click "Next".
Ben
If you have restored and have the old driver back, try using the "Show/Hide" tool to hide the unwanted driver.
Ben