how do I stop windows 10 1903 from updating synaptics mouse driver

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  1. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #51

    It comes in handy if the mouse fails. I had a problem recently where my mouse wasn’t being recognised no matter how often I restarted, having the touchpad working helped me sort it out.
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  2. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #52

    Bastet said:
    It comes in handy if the mouse fails. I had a problem recently where my mouse wasn’t being recognised no matter how often I restarted, having the touchpad working helped me sort it out.
    The mouse I'm using is some kind of fancy mouse with a T on the back, I have a logitech mouse that has worked on every computer I've ever had, laptop, desk top, and this 2 in 1 I'm using. Here is a screenshot of something I wanted to do before the screen shot I shared with you this morning. The option will no longer be there after I update unless I do another restore. I would like to uninstall the clickpad...If I every have a problem with a mouse working, I will be getting a new laptop. I won't use a touchpad.
    how do I stop windows 10 1903 from updating synaptics mouse driver-untitled4.jpg
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  3. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #53

    I still have my Touchpad listed, seems strange if this disappears for you.
    Yes you can uninstall the touchpad & choose to remove the drivers if you wish.
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  4. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #54

    - - - Updated - - -

    Bastet said:
    I still have my Touchpad listed, seems strange if this disappears for you.
    Yes you can uninstall the touchpad & choose to remove the drivers if you wish.
    That's what I'm going to do and then let it update and see what happens. Hopefully it won't make me need a new laptop. Didn't you install a different clickpad though?
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  5. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #55

    I have a Synaptics touchpad & when I received an update to this I lost the tab under Mouse properties for changing its settings & turning it off. I had to use the instructions I posted & the touchpad settings under the new settings app gained several new options including disabling the touchpad when a mouse is connected.
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  6. Posts : 446
    Windows 10 Home
       #56

    You might try this. Press the Windows and "R" key simultaneously, type or paste "control sysdm.cpl" into the "Run" box and click "OK". Click on the "Hardware" tab, then click "Device Installation Settings" and see if it is set to "Yes". If it is, change it to "No", click "Save changes", then "OK". Please note that even if this helps, it probably will not stop the driver that has already downloaded from installing.
    Also, if you decide to let the downloaded driver install, go to "Settings", "Update and Security", "View Update History", click on "Uninstall updates" in the upper left corner and see if you can uninstall the driver.

    Ben
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  7. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #57

    Bastet said:
    I still have my Touchpad listed, seems strange if this disappears for you.
    Yes you can uninstall the touchpad & choose to remove the drivers if you wish.
    I uninstalled the clickpad and my laptop restarted, now the clickpad is working and no way to make it stop. When I click on the clickpad in device manager, I just get an error saying it can't be found. I'll have to do a system restore, I don't know where to find the drivers to uninstall them or if that would make a difference. The updates that were are still paused. But now I'm back to just seeing a picture of the mouse with no way of turning off the clickpad.
    how do I stop windows 10 1903 from updating synaptics mouse driver-clickpad1.png
    how do I stop windows 10 1903 from updating synaptics mouse driver-mouse.jpg
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  8. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #58

    evie said:
    I uninstalled the clickpad and my laptop restarted, now the clickpad is working and no way to make it stop. When I click on the clickpad in device manager, I just get an error saying it can't be found. I'll have to do a system restore, I don't know where to find the drivers to uninstall them or if that would make a difference. The updates that were are still paused. But now I'm back to just seeing a picture of the mouse with no way of turning off the clickpad.
    how do I stop windows 10 1903 from updating synaptics mouse driver-clickpad1.png
    how do I stop windows 10 1903 from updating synaptics mouse driver-mouse.jpg
    Did you try my suggestion after removal?
    If not then please do so now you’ve recovered your system.
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  9. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #59

    No but after I do a system restore I will. Thank you @Bastet
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  10. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #60

    evie said:
    No but after I do a system restore I will. Thank you @Bastet
    Keep me updated. :)
      My Computer


 
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