how do I stop windows 10 1903 from updating synaptics mouse driver

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  1. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #41

    @evie, did you check out my post on how to fix your problem (as I perceive it) so that you can disable the touchpad?
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  2. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #42

    Bastet said:
    @evie, did you check out my post on how to fix your problem (as I perceive it) so that you can disable the touchpad?
    I'm sorry, no I haven't. I'll check it out. Sorry about that.
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  3. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #43

    I was in the same situation as you @evie & no matter what I tried I could not disable my touchpad but the suggestion I posted was the only one which did work. :)
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  4. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #44

    Thank you, I'll have to give it a try. @Bastet

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    Is it a bad idea to uninstall the click pad as shown in post #19 @dalchina

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    Bastet said:
    I was in the same situation as you @evie & no matter what I tried I could not disable my touchpad but the suggestion I posted was the only one which did work. :)
    I went to the link you posted the first time and I would have to unzip the download. I don't have winzip or anyway to unzip it. Also none of the screen shots shown match anything I can see on my laptop. What if I click on "click pad disable" instead of ticking the box that says disable internal pointing device when external USB pointing device is attached?
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  5. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #45

    @evie. I didn’t need to uninstall my touchpad/touchpad driver.
    Windows 10 has its own built in unzipping feature so you shouldn’t need WinZip.

    The screencap is from my PC. Can you provide a screenshot of what you’re seeing?
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  6. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #46

    Bastet said:
    @evie. I didn’t need to uninstall my touchpad/touchpad driver.
    I have no way to unzip the file after I download it. I forgot to attach the screen shot I took.
    how do I stop windows 10 1903 from updating synaptics mouse driver-untitled5.jpg
    So can I click on "click pad disable" instead of ticking the box that says disable internal pointing device when external USB pointing device is attached?

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    Sorry, I missed that bit you posted about windows having it's own unzipping feature while I was getting my screen shot. @Baset
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  7. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #47

    Disabling the internal pointing device when a mouse is connected is exactly what you need currently. Is this not working?
    When you updated the synaptics driver the thinkpad tab usually disappears & all that’s left is the new touchpad entry under settings>devices. It is under these circumstances that you would use the fix I posted to enable the full touchpad settings under the devices tab within the new settings.
    If you right click on the .zip file is there no unzip entry?
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  8. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #48

    I have to start breakfast for the elderly man I take care of, I'll have to check back for your reply in a few hours. @Baset

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    Bastet said:
    Disabling the internal pointing device when a mouse is connected is exactly what you need currently. Is this not working?
    When you updated the synaptics driver the thinkpad tab usually disappears & all that’s left is the new touchpad entry under settings>devices. It is under these circumstances that you would use the fix I posted to enable the full touchpad settings under the devices tab within the new settings.
    If you right click on the .zip file is there no unzip entry?
    I didn't download it yet. But I will. The screen shot is after I did a system restore after letting windows update. The update is now on a 7 day pause. When I restart my computer it will update the mouse driver and that screenshot won't be the same. It will only show the mouse with how to change buttons etc...and there will only be a way to change sensitivity of click pad.
    But...would clicking on clickpad disable work before I let the update continue? I'll be back soon to see what you say. Thank you for helping me.
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  9. Bastet's Avatar
    Posts : 1,711
    Windows 10 Pro 64bit
       #49

    If you click on disable touchpad & then update you may end up stuck with a none working touchpad; if you don’t update then yes this will disable the touchpad.
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  10. Posts : 44
    Windows 10 Home 64-bit Version: 17134.1040
    Thread Starter
       #50

    Bastet said:
    If you click on disable touchpad & then update you may end up stuck with a none working touchpad; if you don’t update then yes this will disable the touchpad.
    I don't mind being stuck with a disabled clickpad. I never use it.
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