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#1
Random Shutdown After Battery Replacement
Hi,
I recently replaced the dead battery in my Dell Latitude E6440 (Windows 10.0.18362 Build 18362). I bought the battery on eBay for a lot less than Dell wanted to charge me but it seems to have an issue with ACPI in that the laptop randomly shuts down when in its docking station. The BIOS error log makes reference to ACPI-commanded shutdowns so I made various adjustments to the advanced power settings Battery section (mainly Critical Battery Action, which I set to "do nothing"). This didn't help. So I then disabled the ACPI battery device driver in Device Manager and this appears to have cured the random shutdowns, although I now have no battery monitor on the taskbar or any means of getting any battery information other than from the BIOS, (which indicates that the battery is still charging, by the way). Ideally, I'd like to have ACPI enabled so I can have a battery monitor in W10 but since I don't use it on battery all that often, it's not the end of the world if I need to keep it disabled. I just wondered if anyone else has encountered this and if so, what course of action you took to resolve it. In addition, I was wondering if I'm likely to encounter any short/medium/long-term issues with my laptop by having ACPI disabled.
All the best, Gerry