HP DeskJet 3752 Not Printing after Windows 10 Update (Go Figure)

  1. Posts : 41
    Windows 10 Pro

    HP DeskJet 3752 Not Printing after Windows 10 Update (Go Figure)

    Version 1909 (OS Build 18363.592)

    Hello again. My HP printer no longer prints, either by Wi-Fi or directly via USB.
    The driver is PCL-3 [3/4/2016], PCL-3 [8/23/2016]

    I've spent better part of the day trying every solution I could find...
    ...unplugging for 30 sec., restarting computer, uninstalling/reinstalling latest, stopping/deleting cue/restarting spooler, and the list goes on and on.

    What happens is The printer goes to print (spools) and then immediately deletes the job! When I open active printer box it says 1 pending and in a matter of seconds goes to zero. Nothing gets printed.

    I can print internal/test page but anything I send gets deleted immediately before printing.

    Please help! I am at my wit's end! Since I desperately need to print, my only solution at this point is to get a different brand printer hoping I will not have this problem, like I do with HP. I really don't want to do that though.
      My Computer

  2. Posts : 43,290
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Sorry to hear of your problem. When I look at the driver page for your printer
    there's a popup about printer spooling issues after an update (does that sound suspicious?) which offers this:

    You may well have tried all that.

    There's also this HP tool:
    and these:


    This shows it to be compatible with Win 10 and the relevant driver:
      My Computers

  3. Posts : 41
    Windows 10 Pro
    Thread Starter

    Thanks for replying! I tried all the options you listed. Funny thing is, The HP Tool sends a test page and it spools correctly. But when I try to print in Windows a pdf or just plain LibreOffice doc, the problem I detailed in my original post persists. I don't want to do a system restore, however.

    So, since I desperately need to print hard copies from my home office, I currently have no choice but to purchase a different brand printer. I hope it works, fingers-crossed.

    By the way, this is not the first time I have experienced print/scan issues with an HP device. I've had Epson prior and never had any problems, it was just that the Artisan ink cartridges were so expensive, and since they are no longer manufactured (I can't find them anywhere - online or brick-and-mortar), I chose less costly/more simple HP for my next printer(s). Not again, lol.

    Thanks dalchina for helping! (I clicked on Thank, but I got a popup informing me to spread rep first?)
      My Computer

  4. Posts : 72
    Windows 10

    Make sure your default printer is correct. I restarted my computer due to an update and couldn't print.
    Windows changed the default to OneNote, I unchecked "let Windows manage default", selected my printer then rechecked "let Windows manage default". Has been working after that. I have an HP OfficeJet Pro 8710.
      My Computer


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