Bluetooth keyboard drops out or key-repeats.  


  1. Posts : 24
    Windows 10
       #1

    Bluetooth keyboard drops out or key-repeats.


    I've got a weird bluethooth problem in windows 10.
    The keyboard seems to drop out and disconnet. It takes tons of button presses to get the thing to wake up. I had this issue with a Microsoft 'Designer' Keyboard, even with fresh batteries. To ensure it wasn't the keyboard getting old I recently spent considerable money on a Microsoft Surface keyboard but it still happens. With the brand new batteries it came with.
    Sometimes the keyboard will glitch and produce huge rows of repeated keypresses when I've only tapped a button.
    I've had to completely give up on using my bluetooth mouse, using a 2.4ghz wireless mouse so at least I still have control during these moments.

    Wondering what I can try.
    I'm using the onboard bluetooth on my motherboard, an MSI H81M-P33.
    My device manager shows a lot of bluetooth items, however, wondering if I'm OK to remove some of these?
    Bluetooth keyboard drops out or key-repeats.-bluetooth.jpg
    Lots of Bluetooth LE generic Attribute Service and Microsoft Bluetooth Enumerator entries.

    Any ideas guys? Any help appreciated! My computer is getting unusable at times!
      My Computer


  2. Posts : 56,724
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #2

    If you haven't already, make sure your drivers are up to date, particularly that Intel Wireless Bluetooth. Right click that one, then Update Driver. See if it finds anything. It's a starting point.
      My Computers


  3. Posts : 24
    Windows 10
    Thread Starter
       #3

    Yes, I've done that. And I've just removed all of the duplicate Bluetooth LE generic Attribute Service and Microsoft Bluetooth Enumerator entries. I'll see if that makes any difference. Where do I find bluetooth sleep settings?
      My Computer


  4. Posts : 56,724
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #4

    b3nb123 said:
    Yes, I've done that. And I've just removed all of the duplicate Bluetooth LE generic Attribute Service and Microsoft Bluetooth Enumerator entries. I'll see if that makes any difference. Where do I find bluetooth sleep settings?
    This?

    Bluetooth keyboard drops out or key-repeats.-2020-01-21_08h31_52.png
      My Computers


  5. Posts : 24
    Windows 10
    Thread Starter
       #5

    OK, I've turned that off in the past, so it wasn't that. Plus the extra instances of Bluetooth LE Generic Attribute Service have all returned! (Though right now my keyboard is working, it's one of those things that will happen just when I need to do something urgently! So very hard to know if I've fixed it)
      My Computer


  6. Posts : 56,724
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #6

    b3nb123 said:
    OK, I've turned that off in the past, so it wasn't that. Plus the extra instances of Bluetooth LE Generic Attribute Service have all returned! (Though right now my keyboard is working, it's one of those things that will happen just when I need to do something urgently! So very hard to know if I've fixed it)
    Possible that when the LEs returned, it was with refreshed drivers. Hard to tell. Also, as you know, BT is a sensitive beast. Interference (EMI) can be a factor. Any other BT devices around or near can cause hiccups. Hope it stays fixed.
      My Computers


  7. Posts : 1
    Windows 10
       #7

    Hi - I have had this issue precisely on my Windows 10 system amd trawled the web for answers. The answers are inadequate, theoretical guesses - and miss the point. My problem was resolved by switching off the extra unused networking capabilities associated with my HP Office jet printer - Bluetooth and WiFi Direct. HP pumps out frequencies looking for connections and that potentially overwhelm the Bluetooth bandwidth. The repeated key syndrome happens when a key signal is being successfully sent but not acknowledged and it is resent (potentially a series of times). Sometimes it is the sending signal that is interrupted and so nothing happens. From daily instances of this problem I went to zero by turning off HP WiFi Direct and HP Bluetooth (using simply regular WiFi only for the printer).
      My Computer


 

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