Can't disable the touchpad on my ASUS laptop

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  1. Posts : 4
    windows 10
       #1

    Can't disable the touchpad on my ASUS laptop


    Hey guys,

    I have an ASUS G751JL laptop running Windows 10 version 1903 and I can't for the life of me disable the touchpad. I've spent hours troubleshooting it and nothing has worked so far and the F9 function key isn't working. So far I have

    *updated all my drivers,
    *uninstalled and manually reinstalled the ASUS ATK drivers (F9 function still not working)
    *Installed ASUS Smart Gesture and set it to turn off the touchpad when a mouse is connected (that's not working)
    *Gone into the Registry Editor and set the Disable When Detect USB Mouse from 0 to 1
    *Gone into the Control Panel>mouse>hardware>Elan Input Device>Properties>Change Settings and the Disable Device option isn't highlighted. There is the HID-compliant mouse that I can disable but I haven't tried that since I'm not sure what that does.
    *Gone to Windows>Settings>Devices>Touchpad but the only option available is to set touchpad sensitivity. There is no toggle to turn it on or off like the official Windows 10 troubleshooting guide claims there is. When I click on Additional Settings the same window opens that I get to from the Control Panel.

    I have restarted the machine after each attempt and still nothing works.

    If I uninstall the Elan Touchpad program will that do it?

    Thanks for any help or suggestions you guys have.

    Also, I apologize if this was posted under the wrong subject.
      My Computer


  2. Posts : 30,431
    Windows 11 Pro x64 Version 23H2
       #2

    Hi Scarecrow. Welcome to the TenForums @Scarecrow


    I'll bet when Windows 1903 refreshed all the drivers it missed this one. I would install. It is on your support page at Asus.

    Can't disable the touchpad on my ASUS laptop-image.png

    It mention hotkeys.
      My Computer


  3. Posts : 43,373
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #3
      My Computers


  4. Posts : 4,167
    Windows 11 Pro, 22H2
       #4

    I am not familiar with the details of the Elan touchpad drivers. I've only used Precision touchpads and Synaptics touchpads. However, I'm wondering if the Elan drivers possibly have either a hotkey or a gesture to disable the touchpad.

    As an example, the Synaptics allows you to disable the touchpad by double-clicking the upper left corner of the touchpad but you have to turn that option on in the drivers. Here's an example of what this looks like for the Synaptics drivers:

    Enable or Disable Double Tap to Enable or Disable Touchpad in Windows

    Can't disable the touchpad on my ASUS laptop-i1.jpg
    Last edited by Brink; 12 Jan 2020 at 16:23. Reason: added tutorial link for more info
      My Computers


  5. Posts : 69,919
    64-bit Windows 11 Pro for Workstations
       #5

    Hello Scarecrow, and welcome to Ten Forums.

    In addition, you might see if an option in the tutorial below may be able to disable the touchpad for you.

    Enable or Disable Touchpad in Windows 10
      My Computers


  6. Posts : 4
    windows 10
    Thread Starter
       #6

    That was the last thing I did before making this thread.
      My Computer


  7. Posts : 30,431
    Windows 11 Pro x64 Version 23H2
       #7

    Sorry that means you installed driver I mentioned for hot-keys?
      My Computer


  8. Posts : 4
    windows 10
    Thread Starter
       #8

    Yes. I uninstalled to old ATK drivers and downloaded/installed the latest drivers for my laptop series from the Asus site. The F9 function is still not working.
      My Computer


  9. Posts : 4,167
    Windows 11 Pro, 22H2
       #9

    Scarecrow said:
    The F9 function is still not working.
    Just to confirm: You tried Fn + F9 as well?
      My Computers


  10. Posts : 4
    windows 10
    Thread Starter
       #10

    hsehestedt said:
    Just to confirm: You tried Fn + F9 as well?
    Yeah. That's what I was referring to.
      My Computer


 

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