Problems with Intel Centrino Wireless-N 1000 on my laptop

Hello, Community.

I'm having trouble with Intel Centrino Wireless-N 1000 on my laptop (the specifications are at this link) Toshiba P755-S5380 Specs - CNET
Operating System Windows 10 Home 64-bit Version 1909.

The problem occurred after one of the last updates of Windows 10.
I was no longer receiving the Wi fi signal. So I connected to the router with the cable to do a reset and restore the wireless communication again but this did not happen. I could only navigate connected with the cable.

I checked the device/network adapter manager and the Intel Centrino Wireless-N 1000 showed an error (see screenshot) Screenshot by Lightshot

I looked for the driver on intel's website but they don't have it anymore (see here). Support for Intel(R) Centrino(R) Wireless-N 1000
And the ones I found including Toshiba's repository didn't work.

If we go to Properties/General we find: This device cannot start. (Code 10)
View screenshot Screenshot by Lightshot

Then we go into Properties/Events we find: (See screenshot) Screenshot by Lightshot

I tried to use the Update Restore Point but it froze and I had to reinstall windows to avoid losing the data. Also by pressing the front switch of the wireless system.

I tried disabling the driver, removing the driver, using failsafe mode, cold start, using iobit driver booster, antivirus, anti malware, and nothing worked.

So at this point, it's time to ask for help from more knowledgeable people in order to find a solution.

Is it possible that you can help me with this?

I thank you in advance and wish you an excellent day.

Merry Christmas! ho ho ho...

If you do not need WiDi, swap out the mini-PCIe Wifi adapter for the Intel 7260.

Caledon Ken said:

Hi Jota1. Welcome to the TenForums.

First you have to disable windows from doing driver updates, the new drivers might be causing your issue.

Option 2 this tutorial.

Enable or Disable Driver Updates in Windows Update in Windows 10

Then head to Toshiba's web site and get the driver they have for your wireless device. Start device manager and note the version of the driver you are currently using. Then uninstall the driver and software.

Install the driver from the Toshiba site. Confirm version number.

I have a very old AC7260 wireless card and to be honest with you I had to abandon it in 1903. Previously to this I installed an old driver from February 2014. Once 1903 was installed I could not get it to to work consistently.

I resolved the matter by getting a wireless USB dongle. Haven't looked backed and no issues. As an example

Welcome - Canada Computers & Electronics

the shorter ones can be plugged in and forgotten about, less chance of breaking.


Merry Christmas to you.


Ken

Hi, Ken.

Thanks for the advice, but nothing was solved.

We'll keep looking.

Removing the UpperFilters and LowerFilters values in the Windows Registry is easy.

1. Press the keys to open Run box, then type regedit into Run box and click OK button. This will open Registry Editor.

2. Expand the "folders" until you reach the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry key.

3. Click on the > or + icon next to the Class key to expand it. You should see a long list of subkeys open up under Class that look something like this: {4D36E965-E325-11CE-BFC1-08002BE10318}.

Each 32-digit subkey is unique and corresponds to a particular type, or class, of hardware in Device Manager.

4. Determine the Correct Class GUID for the Hardware Device. Using this list, find the correct Class GUID corresponding to the type of hardware that you're seeing the Device Manager error code for. For example, let's say your DVD drive is showing a Code 10 error in Device Manager. According to the list above, the GUID for CD/DVD devices is 4D36E965-E325-11CE-BFC1-08002BE10318.

Once you know this GUID, you can continue to Step 5.

5. Click the registry subkey corresponding to the device's Class GUID that you determined in the last step.

6. In the results that appear on the window on the right, locate the UpperFilters and LowerFilters values.

If you don't see either registry values listed, this solution isn't for you.

7. Right-click on UpperFilters and choose Delete.

8. Repeat Step 7 with the LowerFilters value.

9. Close Registry Editor.

10. Restart your computer.

11. Check to see if deleting the UpperFilters and LowerFilters registry values solved your problem.


A problem with the device itself might be causing the Code 10 error so you might need to replace the hardware.

bro67 said:

If you do not need WiDi, swap out the mini-PCIe Wifi adapter for the Intel 7260.

Ty bro67. If we don't come up with a solution, that would be an option.

- - - Updated - - -

FreeBooter said:

Removing the UpperFilters and LowerFilters values in the Windows Registry is easy.

1. Press the keys to open Run box, then type regedit into Run box and click OK button. This will open Registry Editor.

2. Expand the "folders" until you reach the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry key.

3. Click on the > or + icon next to the Class key to expand it. You should see a long list of subkeys open up under Class that look something like this: {4D36E965-E325-11CE-BFC1-08002BE10318}.

Each 32-digit subkey is unique and corresponds to a particular type, or class, of hardware in Device Manager.

4. Determine the Correct Class GUID for the Hardware Device. Using this list, find the correct Class GUID corresponding to the type of hardware that you're seeing the Device Manager error code for. For example, let's say your DVD drive is showing a Code 10 error in Device Manager. According to the list above, the GUID for CD/DVD devices is 4D36E965-E325-11CE-BFC1-08002BE10318.

Once you know this GUID, you can continue to Step 5.

5. Click the registry subkey corresponding to the device's Class GUID that you determined in the last step.

6. In the results that appear on the window on the right, locate the UpperFilters and LowerFilters values.

If you don't see either registry values listed, this solution isn't for you.

7. Right-click on UpperFilters and choose Delete.

8. Repeat Step 7 with the LowerFilters value.

9. Close Registry Editor.

10. Restart your computer.

11. Check to see if deleting the UpperFilters and LowerFilters registry values solved your problem.


A problem with the device itself might be causing the Code 10 error so you might need to replace the hardware.

Thank you FreeBooter.

The corresponding GUID is {4d36e972-e325-11ce-bfc1-08002be10318}. But the UpperFilters and LowerFilters values don't appear there.

I also appreciate the interest shown.

Reinstall the driver for the device. Uninstalling and then reinstalling the driver for the device is a likely solution to a Code 10 error.

FreeBooter said:

Reinstall the driver for the device. Uninstalling and then reinstalling the driver for the device is a likely solution to a Code 10 error.

Hi FreeBooter.

I already did. Nothing's changed.

Thanks.

It could be faulty hardware problem.