New
#1
Via HD Audio - Sound and Mic not working
I'm going around in circles on this one.
I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)
Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.
I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.
Some of the events that I have encountered are:
- One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changed
- Based on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.
- I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".
- I tried to update the drivers but was informed that I had the latest drivers
I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)
Last edited by dsscottage; 10 Aug 2015 at 10:34.