Windows 10: Via HD Audio - Sound and Mic not working Solved

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  1.    11 May 2016 #31

    bmc said: View Post
    I went around and around with this problem too (ASUS S500CA microphone would not work after Win10 upgrade). After much frustration the fix ended up being very simple. From device manager, under: sound, video and game controllers select VIA HD or VIA HD(Win10) driver, select update driver, choose "browse computer," then "let me pick from list," then select the generic High Definition Audio driver (not any of the VIA HD choices) install, restart, fixed.

    Interestingly, an update changed my driver back to VA HD(win10) today, microphone stopped working again. I quickly fixed by changing it back to generic driver.
    Funny but half a year later I encountered similar problem.

    This solution fixed the problem of mike with headphones, however no I don't have any sound working without headphones...

    Any simple ideas how to fix? (ASUS, Windows 64 x)
      My ComputerSystem Spec

  2.    22 Jun 2016 #32

    To Fix:
    1. Go to -
    VIA Driver Download Portal
    2. Download and Save Version V11.1100e Dated: 29-Jan-2016.
    3. Disconnect from your Internet Network (ifwireless, de-select Connect Automatically).
    4. Open Device Manager.
    5. Go under the Sound, Video and Game Controllersfield, right-click VIA HD Audio, select Uninstall and also Delete The DriverSoftware For This Device, then restart your computer. **Stay Off Of TheInternet**
    6. Extract the files from the installer .zip file.In those, double-click Setup.
    7. Install the VIA HD Audio and restart yourcomputer.
    8. Re-connect to your Internet Network.
      My ComputerSystem Spec

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