Help choosing a bluetooth dongle for win 10?

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  1. Posts : 73
    Windows 10 Home v1903
       #1

    Help choosing a bluetooth dongle for win 10?


    Hi,

    Could anyone recommend a decent bt 4.0 usb dongle that works perfectly with win 10? I bought one of these mini csr8510 ones cheap, and it's an absolute pile of junk. If I leave it plugged in It regularly stops other usb devices from starting upon boot, and even when it does work its very flakey, refusing to discover, or pair half the time.
    Checked event viewer and it's kicking up event id's 2, 6, 18, 28, and maybe one or two others. A couple of those id's iirc are non low-energy compliance, and inability to store bt link keys.
    I've looked on ebay/amazon, and the majority of the available ones all look similar, and probably identical internally, but check out the reviews and sure enough, multiple users having issues, usually with win 10.
    I just want one that will have no issues, even if it costs double.

    Tried all the usual - different ports, alternative bt stack, etc., to no avail.

    Edit: Working now, just about, but now when I boot up with the bt dongle inserted, my wireless keyboard doesn't work, until I unplug its (usb rf) dongle and plug it back in. Most annoying.

    - - - Updated - - -

    Has anyone found a particular make/model that has given them no problems? Or are they all the same, based on this csr8510 chip?
    Last edited by spark001uk; 08 Dec 2019 at 15:21.
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  2. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #2

    Pretty much any quality name brand Bluetooth dongle should work well with Windows 10, thus my advice is to stay away from the never heard of you before brands.

    As to why your issues, it could any number of different things and too many to go through other than updating the drivers.
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  3. Posts : 14,518
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #3

    I have 2 of these in Win10 Notebooks, about as compact as they get and are version 4:
    Robot Check
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  4. Posts : 1,773
    Windows 10 Home
       #4

    I have these on all the computers without Bluetooth built-in. They all work right away and support is easy to get, should you ever need it. -
    Kinivo BTD-400 Bluetooth 4.0 Low Energy USB Adapter - Works With Windo
      My Computer


  5. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #5

    Berton said:
    I have 2 of these in Win10 Notebooks, about as compact as they get and are version 4:
    Robot Check
    Hmm... seems I purchased one of those in 2013....
    Help choosing a bluetooth dongle for win 10?-iogear.jpg

    Still have it, though I no longer needed since Gigabyte boards natively support BT with my latest build supporting BT 5. Anyway I never used it under Windows 10 so I can't speak of performance, but it worked well under 7 & 8.
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  6. Posts : 73
    Windows 10 Home v1903
    Thread Starter
       #6

    Looking in the comments on amazon/ebay of these dongles of assorted brands, not only including those mentioned above, but the more expensive ones by the likes of Asus, and the answer seems to be the same. Win 10 is not playing nice with these things.
    The generic drivers don't function correctly, and other drivers that are being thrown around for it are extremely old and are even worse.
    As I say my dongle even stops other usb devices from starting. I honestly can't believe bt4.0 usb support is so poor in win10.

    (Main reason I started this thread was because I can't seem to find any solutions for it. I can only assume this is because, as sygnus21 mentioned above, most newer machines have bt on board now.)
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  7. Posts : 4,201
    Windows 10 Pro x64 Latest RP
       #7

    First Things First

    The issue with drivers is an issue for the hardware manufacturers, it is not for Microsoft to change Windows to work with third party hardware drivers, it is the hardware manufacturers to make their hardware work, the other alternative would result in the need for a specific version of windows for every device built that is not identical to another. This is one reason why generic windows inclusive drivers appear "crippled" or otherwise less function rich than the Driver supplied by the manufacturer. The manufacturer will purposely supply Microsoft with a basic driver for a range of Hardware to keep certification costs down, (think of Graphics cards as a prime example)

    Ok why do devices not work due to "bad" drivers

    The built in drivers in Windows are supplied by the hardware manufacturers, not Microsoft, and are required to pass certain tests for the "works with Windows ..." or "Windows ... compatible" logos, to be applied to the hardware. Now Microsoft does charge for this certification (and I doubt it is that cheap ), what this results in is that a manufacturer will sometimes rely on the "Chip" Manufacturers to make and certify generic drivers which will work for their devices.

    Also where the actual specifications are changes - as happens quite often in things where bluetooth is involved lately, the fact that the hardware is back compatible can lead for the manufacturers ceasing to support the older models EG, T4.0 when there are newer versions available (BT5.0) quite soon after the upgrade (the fact that this would possibly lead to lots of people buying the latest model is a factor in this of course - companies need to make money)

    Later in the "Life" of the product, minor changes may occur, in either Windows or the components used in the hardware, that mean that the hardware no longer works correctly . This applies to both the Generic Driver based hardware and also to hardware where a manufacturer obtains and manage their own certification

    The required procedure when this happens is automatic, but relies on the hardware having a different part number from the original and needing re-certification, which costs more money so does sometimes not happen.

    With the cost of some items being held low due to competition as in USB dongles, the shortcuts in Certification described above are more likely to occur so there are two options left to us ...
    We can either pay $25 - $30 to someone like Asus, or Belkin etc where there is more likelihood of the drivers being updated correctly, or we go for the $5 unit but expect to regularly buy another one as the driver fails
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  8. Posts : 73
    Windows 10 Home v1903
    Thread Starter
       #8

    mrgeek said:
    I have these on all the computers without Bluetooth built-in. They all work right away and support is easy to get, should you ever need it. -
    Kinivo BTD-400 Bluetooth 4.0 Low Energy USB Adapter - Works With Windo
    I was just looking at that one. Half as much neg feedback as most others. Also noticed one or two others that look very similar to the kinivo are reported as more reliable.
    It seems these ones are using the Broadcom 20702 chips, as opposed to the cheapo CSR8510 based ones. Worth noting.
      My Computer


  9. Posts : 1,773
    Windows 10 Home
       #9

    "It seems these ones are using the Broadcom 20702 chips"

    That's why it's so easy to find drivers and they even do update once in a while. Have 3 of them, no issues, at all. FWIW; I don't take many tech shopping reviews seriously. There are a LOT of tech ignorant people with incompatible hardware writing them.

    Help choosing a bluetooth dongle for win 10?-screenshot_1.jpg
      My Computer


  10. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #10

    spark001uk said:
    Looking in the comments on amazon/ebay of these dongles of assorted brands, not only including those mentioned above, but the more expensive ones by the likes of Asus, and the answer seems to be the same. Win 10 is not playing nice with these things.
    mrgeek said:
    FWIW; I don't take many tech shopping reviews seriously. There are a LOT of tech ignorant people with incompatible hardware writing them.
    Disclaimer first, I use to write reviews on Amazon but stopped because they censor some reviews. That out the way....

    I wouldn't consider "Amazon reviews" to be tech reviews. Yes, there are some good reviews there, but you need to wade a lot of bad ones where it's obvious the person has no idea how to use or setup the device. Then you get the 1-star review because the box was damaged or some silliness not of the item's fault.

    When I look for reviews Amazon isn't it. When I want to gage user input Amazon is considered, but taken with a grain of salt.

    My two cents.
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