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  1.    09 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 30
    Windows 10 Standard 64x

    Intel RST Install Error: Platfrom not supported


    I've just finished clean installing Windows 10 and I'm trying to install Intel RST ,however, I keep getting an error right at the beginning saying "Platfrom not supported". I've checked to make sure im trying to install the correct version for Windows 10( https://downloadcenter.intel.com/dow...ST-RAID-Driver ). I'm using the executable, not the F6 method version. I've also downloaded the latest Intel chipset device software.

    I have attached the Install Log file. Any help would be appreciated.

    IntelRSTInstall.txt
    Last edited by ktm583; 09 Aug 2015 at 09:06.
      My ComputerSystem Spec
  2.    09 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 11
    Windows 10

    What's your chipset series? It's probably not supported by the newest Intel RST, try this one: Intel Download Center or check the table at the end of the first post here: Which are the Intel AHCI/RAID drivers? to find which version is best for you.
      My ComputerSystem Spec
  3.    09 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    Intel RST Drivers up to v11.2.0.1006 are for Southbridge AHCI/RAID systems from ICH7R/M up to 7-Series Chipsets, except X79.

    RST Drivers from v11.5 up (the latest is v14.6.0.1029) are designed for newer Intel chipsets 7-Series up (from v13.2 only 8-Series and later are supported), X79 not supported

    RSTe drivers v3.x/v4.x for Intel C600/C600+ Series Chipsets like X79 and X99
      My ComputerSystem Spec
  4.    09 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 30
    Windows 10 Standard 64x
    Thread Starter

    I'm not sure what the chipset series is, but I know its a 2nd Gen core i5 processor (i5-2400) maybe that helps?
      My ComputerSystem Spec
  5.    09 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    Quote Originally Posted by ktm583 View Post
    I'm not sure what the chipset series is, but I know its a 2nd Gen core i5 processor (i5-2400) maybe that helps?
    I5 2nd generation is probably mobile Intel® HM65 Express Chipset which is part of the mobile Intel® 6 Series Chipset family and unlikely to be higher than 7-Series.

    You can find out from the manufacturer specifications
    Last edited by Simple; 09 Aug 2015 at 09:29.
      My ComputerSystem Spec
  6.    09 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 30
    Windows 10 Standard 64x
    Thread Starter

    Dell Inspiron 620
      My ComputerSystem Spec
  7.    09 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    Quote Originally Posted by ktm583 View Post
    Dell Inspiron 620
    It is actually Intel H61 Express (Intel 6 Series/C200 Series Chipset).

    I think "Intel RST(e) AHCI/RAID Drivers v12.9.4.1000/1001" is the highest you can go. Higher versions might install but may not be beneficial.
      My ComputerSystem Spec
  8.    09 Aug 2015 #8
    Join Date : Aug 2015
    Posts : 30
    Windows 10 Standard 64x
    Thread Starter

    Can you suggest a cite to look that up or should I just google it, I have two more computers to install it on and they are older and newer.
      My ComputerSystem Spec
  9.    09 Aug 2015 #9
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    A site to look for the computer chipset?
    check the review sites sometimes they mention what chipset is on the system. However, the intel site has info on the chipsets and if you google intel chipset wiki, they list the years the chipsets were produced.
    But a sure way of doing it, is:
    Run msinfo32.exe this will give all system info.
    System Summary --> Hardware Resources -->IRQs . go through the list you will se it mentioned somewhere.
      My ComputerSystem Spec
  10.    09 Aug 2015 #10
    Join Date : Aug 2015
    Posts : 30
    Windows 10 Standard 64x
    Thread Starter

    Quote Originally Posted by Simple View Post
    It is actually Intel H61 Express (Intel 6 Series/C200 Series Chipset).

    I think "Intel RST(e) AHCI/RAID Drivers v12.9.4.1000/1001" is the highest you can go. Higher versions might install but may not be beneficial.
    I checked with msinfo and it is a 6 series. I tried installing v12.9.0.1000 (intel's site did not have v12.9.4.1000) and I got the same error " This platform is not supported". Here is the log file:IntelRSTInstall2.txt

    I'll try finding v12.9.4.1000 online and installing it.
      My ComputerSystem Spec

 
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