New BD-RW drive not working

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  1. Posts : 191
    Windows XP, 10; Knoppix [Debian] linux
       #11

    Agree, sounds like a faulty drive. You might be better off asking for a more modern product which is also more likely to be shipped as new; e.g. the LG BU20N, BU50N, etc.

    BTW the DVD region code has absolutely no bearing in the drive's ability to detect or read a disc.

    I am also amused by drive-OS interaction resulting in it being called a "BD-RW" drive. There is no such thing as "BD-RW" in common use. It is BD-RE...
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  2. Posts : 380
    Windows 10 home Version 21H2
    Thread Starter
       #12

    My apologies for calling the drive a BD-RW. That's what it's called in the "Properties" dialog boxes (see the screen captures in my first post). However, I've changed the nomenclature in my title line to prevent confusion about the kind of hardware that I'm needing help on.

    Thanks for your info on Region being unimportant.

    Now... Anyone have more diagnostic information? I have narrowed the problem to the device itself, and the going opinion seems to be that ti's a bad drive. But given that it's new I'm thinking that the problem may be configuration rather than hardware.

    I'm hoping that there's something that I can look at or try that will positively determine whether I need to buy a new drive to replace the new one sent from China. The return process took over a month and I don't want to go through that only to find that something was misconfigured with the drive that I already have.
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  3. Posts : 191
    Windows XP, 10; Knoppix [Debian] linux
       #13

    lbeck said:
    My apologies for calling the drive a BD-RW. That's what it's called in the "Properties" dialog boxes (see the screen captures in my first post). However, I've changed the nomenclature in my title line to prevent confusion about the kind of hardware that I'm needing help on.

    Thanks for your info on Region being unimportant.

    Now... Anyone have more diagnostic information? I have narrowed the problem to the device itself, and the going opinion seems to be that ti's a bad drive. But given that it's new I'm thinking that the problem may be configuration rather than hardware.

    I'm hoping that there's something that I can look at or try that will positively determine whether I need to buy a new drive to replace the new one sent from China. The return process took over a month and I don't want to go through that only to find that something was misconfigured with the drive that I already have.
    None of my comments were intended as personal criticism, please don't think that. I believe the "BD-RW" is encoded in the "friendly name" for the device in the drive's firmware, and Windows is just picking that up.

    If you want to do some more troubleshooting, one easy (and not too expensive) way to do so is to test the drive on another computer. This is done by putting it into an external enclosure which has a SATA-to-USB bridge chipset, making it a portable USB peripheral. Assuming from the specs that it's a 9.5mm drive, here is a sample product:

    NST-510S3-BK - Vantec Thermal Technologies

    There are zillions of similar products or, if you want to go even simpler, USB-to-SATA cables which use the same electronics, and have the unique SATA connector used on slimline optical drives:

    Robot Check

    This is an arbitrary product example; no specific endorsement, just to put the required specs out there.
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  4. Posts : 173
    Windows 10 64bit
       #14

    I also vote for the drive being bad. I would return the drive for a refund if you can. Buy another more modern drive from a different seller.
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  5. Posts : 7,348
    Windows 10 Pro 64 bit
       #15

    Did you ever try a different SATA signal cable just to rule that put as an issue?
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  6. Posts : 7,348
    Windows 10 Pro 64 bit
       #16

    mike s said:
    If this is an internal laptop drive as described, there is no access to a "cable" per se ... it would just slide into a drive bay having a captive connector.
    ?? OP implies he is dealing with a conventional drive the photo shows a SATA connector
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  7. Posts : 12,858
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #17

    The first image posted does show the SATA connections, one power and one data, used on ODDs, HDDs and SSDs, can also use available adapters with cable to plug into other computers. Another example is the 2.5" and 3.5" drives are the same spacing, can plug either into the same docking station useful for managing the drives.
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  8. Posts : 12,858
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #18

    An example of the adapter I mentioned:
    https://www.amazon.com/AGPtek-Drive-...64&s=pc&sr=1-7
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  9. Posts : 12,858
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #19

    mike s said:
    Nope,

    The pictured hardware is a 9.5mm height slimline drive designed for insertion in the bay of a laptop.

    It uses a special SATA connector which is different from the standard, and, as mounted inside the laptops it is designed for, does not have a discrete cable.
    I have saved a couple of those slim ODDs from junked Ultra SFF [Small Form Factor] computers, quite similar to the External USB ODDs I have on the shelf. Biggest difference is the small removable mounting bracket at the same end of the drive as the plugs.

    EDIT: I have to apologize, the 5Volt socket on the drives I've saved is about 3/4 the size of the standard drive in Desktops, hadn't had occasion to measure it before.
    Last edited by Berton; 20 Nov 2019 at 11:31.
      My Computers


  10. Posts : 191
    Windows XP, 10; Knoppix [Debian] linux
       #20

    Berton said:
    I have saved a couple of those slim ODDs from junked Ultra SFF [Small Form Factor] computers, quite similar to the External USB ODDs I have on the shelf. Biggest difference is the small removable mounting bracket at the same end of the drive as the plugs.
    OK, I'll defer to your real-world experience. In any case I think we agree that he can test the suspect drive elsewhere to see whether it is defective or there is another compatability issue.
      My Computer


 

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