External drive

  1. Posts : 214
    Windows 10

    External drive

    My WD my book model wd1000h1u-00 will not show up in my PC on windows 10. It was fine in windows 8. I can see it in devices and printers and device manager but not disk management. When i click troubleshoot in devices and printers i get a message saying not compatible with USB 3.0 but it is plugged into a USB 2.0 port. Any help is appreciated. As always Microsoft tech help is worthless
      My Computer

  2. Posts : 17,133
    Windows 10

    Hi Joe,

    Do other USB devices work? Such as thumb drives?
      My Computer

  3. Posts : 46
    64-bit 10240 10 Pro

    Make sure that it shows up in your bias as a bootable drive.
      My Computer

  4. Posts : 214
    Windows 10
    Thread Starter

    I have 3 other USB drives all work fine. Will check the BIOS later but all other drives and USB devices work fine and this drive worked fine last week in windows 8. It also shows up in CrystalDiskInfo just not MY PC
      My Computer


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