HDD with caddy not initializable, says "incorrect function"

  1. Posts : 3
    Windows 10 Pro

    HDD with caddy not initializable, says "incorrect function"

    I own a Dell Inspiron 5767 laptop which came with a Seagate ST2000LM003 2 TB HDD. However, I got Crucial CT250MX500SSD1 250 GB SSD and replaced the HDD with it in the primary slot. Now the Seagate HDD is installed in the DVD reader slot using a Caddy, while the SSD is in the primary slot and is used as boot directory. Windows installation ran correctly, but whenever I go to "Create and format hard disk partitions" in Windows 10 it says that Disk 1 is not initialized. Also, there is no information on the size of it. If I try to Initialize disk, it says "incorrect function". Also in Device Manager > Disk Drives it is named as "Unknown device".
    I tried it on Linux and the HDD is discoverable. I tried to format it to NTFS with Linux, but Windows still doesn't recognize it.

    Any suggestion?
      My Computer

  2. Posts : 444
    Windows 10

    Connect the disk to a USB 3.0 port with a SATA-USB adapter. Try to initialize it with Disk management or MiniTool Partition Wizard.
      My Computer

  3. Posts : 4,080
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu

    I just installed a 120G SSD on a Sony laptop and moved the HDD to a caddy. It is working good, BUT I have done the same with a HP pro book and the HDD on the caddy wasn't being seen. Changed the caddy brand and it worked.

    Does the disk shows on BIOS?
    Did you open device manager to see if there is any missing drivers?

    Open a CMD window as administrator and type:
    list disk (see if it shows the HDD on the caddy and what number (n) is assigned to it)
    select disk n (replace n by the number of the HDD on the caddy)
    list partition ( see if all partitions (from win 10) are there.
    exit (to exit disk part)

      My Computers

  4. Posts : 444
    Windows 10

    Megahertz said:
    ... Changed the caddy brand and it worked.
    Strange. The caddy is just a physical support, totally passive.
      My Computer

  5. Posts : 3
    Windows 10 Pro
    Thread Starter

    I got an external SATA to USB case and it was found right away by Windows. I didn't need to initialize. However, I performed a full format of the disk but now Disk Management doesn't even see it, even though in Device Manager now I can see it with the correct model name. Any other ideas?
      My Computer

  6. Posts : 4,080
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu

    I suspect that you have a hardware problem on the HDD.
    My suggestion:
    - Put the SSD in the caddy and see if it works normally. If it does, the problem isn't the caddy but the HDD.
    - Put the HDD on the original slot. Boot from the SSD (on the caddy) and perform a complete disk test.
    Seagate tools
      My Computers

  7. Posts : 12,475
    Win10 Version 21H2 Pro and Home, Win11 Pro

    Anibor said:
    Strange. The caddy is just a physical support, totally passive.
    I have drives in such a caddy [latest is a Sabrent] and they do have an electrical/electronic device in them for the interface that the drive plugs into and they can go bad. Some of the 2.5" come with a Y-cable, one leg for data and power and the other leg for additional power, need 2 USB ports close together. The 3.5" cases come with their own power supply as the drives need more power, both 5V and 12V, while the 2.5" need only 5V. There used to be 5.25" cases for putting a CD drive in but haven't seen those in quite awhile but still have one with a drive in it.
      My Computers

  8. Posts : 444
    Windows 10

    Yes, it seems you are talking about an external enclosure, I was thinking about an internal caddy. External enclosures are not passive, can fail, and different brands use different electronics.
      My Computer

  9. Posts : 12,475
    Win10 Version 21H2 Pro and Home, Win11 Pro

    Rather than an internal caddy one can use adapter rails to fit a 2.5" SATA drive where there usually is a 3.5" HDD, might even find an adapter for the 5.25" bay to 2.5" drive. The SATA power and data cords are the same for the 2 sizes of SATA HDDs and SATA SSD drives.

    The M2 drives are a different thing.
    Buying An M.2 SSD? - How To Tell Which Is Which - Republic of Gamers | ROG - Republic of Gamers Global
      My Computers


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