My PC does not show my dvd rom


  1. Posts : 29
    Win 10
       #1

    My PC does not show my dvd rom


    I was running win 7 on another HD & installed a Samsung dvd drive. now I connected my win10 HD & I can't find my Dvd/CD rom drive. In device manager under hidden devices it shows the old Asus drive. I have disconnected the drive & restarted the pc, & still it doesn't recognize it. Thank you for any help.
      My Computer


  2. Posts : 4,544
    Windows 11 Pro 64-bit
       #2

    From Device Manager uninstall dvd drive and refresh Device Manager or restart your computer.
      My Computer


  3. Posts : 29
    Win 10
    Thread Starter
       #3

    Hi FreeBooter, thanks for the reply. I went into device manager & uninstalled the asus driver, rebooted & now there is no drive shown even in hidden devices. My machine failed to recognize new hardware & install the driver. Any ideas?
      My Computer


  4. Posts : 22
    Windows 10
       #4

    Maybe you can try to scan for hardware changes. Maybe the device needs to be set in the bios boot order or priority?
      My Computer


  5. Posts : 29
    Win 10
    Thread Starter
       #5

    Yes I did scan for hardware changes, I also made sure the cables were attached even trying all the different drive ports. Can you give me some advice on accessing bios in win10 & the proper boot order. I haven't done that in win10 for some time. Thanks again for helping.
      My Computer


  6. Posts : 22
    Windows 10
       #6

    After you restart the computer, you need to press a key while the computer starts. You can try pressing it multiple times. It's the delete key on my computer, but it can be F2 or something similar. Then, the bios starts. There can be different bios interfaces, in this one, the boot order is in advanced bios features.

    https://thewindowsclub-thewindowsclu...at-is-bios.png

    You can select first to boot the DVD, then the HDD, etc.
      My Computer


  7. Posts : 29
    Win 10
    Thread Starter
       #7

    I will give this a try & let you know the results. thanks again for being so patient helpful.
      My Computer


  8. Posts : 22
    Windows 10
       #8
      My Computer


  9. Posts : 29
    Win 10
    Thread Starter
       #9

    Hi guys, sorry about the delay, but I finally came up with a solution. I followed the info on getting to bios, but couldn't get to UEFI (probably my fault). I saw another post in Microsoft forum answers. These are the instructions: step 1: Open Control Panel-locate Device Manager & click, once-to open. Step 2: Find IDE ATA/ATAPI controllers in the list & click-twice to open.
    Step 3: Six devices will show up. They are:
    ATA Channel 0 & Channel 0 (two devices total) (To be removed)
    ATA Channel 1 & Channel 1 (two devices total) (To be removed)
    Two PCI controllers, (bottom 2 devices) Leave those 2 along. (Don't remove)
    To remove the 4 devices-Click "Drivers" of these 4 ATA devices and "Click" remove devices from computer.
    Restart computer, Windows 10 should then find the 4 you removed and your DVD drive, too.
    Don't restart until you have removed all 4. Windows will ask to restart after one of them is removed,
    wait until all 4 are removed, then reboot, otherwise you will be stuck in a loop. Your DVD drive
    should now show up in Device Manager as working-along with those 4 you removed.

    It took some work rebooting but the end result was good.
    So I hope this will help anyone in the future with this problem.
    I want to thank those who took time to help; FreeBooter & Pusik, it was very nice of you take time to help someone you don't know . I also thank this forum for helping us dummies. My best to you all.
      My Computer


 

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