Intel Optane(tm) Memory Pinning error


  1. Posts : 57
    Windows 10
       #1

    Intel Optane(tm) Memory Pinning error


    Every time I right-click on a file or folder in Windows Explorer, I get a notification error that says the following:

    Intel Optane(tm) Memory Pinning
    Unable to load DLL
    'iaStorAfsServiceApi.dll': The specified
    module could not be found
    (Exception from HRESULT: 0x8007007

    I can still go through with the task in Explorer even with this annoying notification.

    I am running Windows 10 Home on an Alienware M15.
      My Computer


  2. Posts : 57
    Windows 10
    Thread Starter
       #2

    Can anyone help me with this?
      My Computer


  3. Posts : 6,362
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #3

    IaStor is Intel Rapid Storage Technology driver.
    Reinstall Intel-Rapid-Storage-Technology
    Run Intel-Driver-Update-Utility

    Open Device manager. Is there any yellow alerts of missing drivers?
      My Computers


  4. Posts : 57
    Windows 10
    Thread Starter
       #4

    Thanks for the reply.

    Megahertz said:
    IaStor is Intel Rapid Storage Technology driver.
    Reinstall Intel-Rapid-Storage-Technology
    I chose to update registry errors instead of uninstalling-reinstalling RST. I tried to reinstall Intel Optane but I get an error message that says that I can't install Optane with RST. So I need help choosing which one I should go with. Any advice based on what I would want from my computer?
    Run Intel-Driver-Update-Utility
    Open Device manager. Is there any yellow alerts of missing drivers?
    No, no alerts there.
      My Computer


  5. Posts : 6,362
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #5

    Megahertz said:
    IaStor is Intel Rapid Storage Technology driver.
    Reinstall Intel-Rapid-Storage-Technology
    Run Intel-Driver-Update-Utility
    Did you run Intel-Driver-Update-Utility ?
      My Computers


  6. Posts : 57
    Windows 10
    Thread Starter
       #6

    Megahertz said:
    Did you run Intel-Driver-Update-Utility ?
    I did, and I get this error:

    Error received when you use Intel® Driver & Support AssistantError: A customized computer manufacturer driver is installed on your computer. The Intel® Driver & Support Assistant is not able to update the driver. Installing a generic Intel® driver instead of the customized computer manufacturer driver can cause technical issues. Contact your computer manufacturer for the latest driver for your computer.

    Which doesn't seem to have anything to do with my memory.
      My Computer


  7. Posts : 1
    Windows 10.
       #7

    Downloading and installing this made my problem disappear.
    Download Intel(R) RSTCLI Pro for Intel(R) Optane™ Memory
    There is a ZIP inside the ZIP, that is the windows installer you need to run. Just expand it and run the .msi
      My Computer


 

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