Can't find drivers for this laptop

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  1. Posts : 7
    Windows 10
       #1

    Can't find drivers for this laptop


    A family off mine came and asked me to wipe the whole laptop so i did but the WIFI or sound does not work at all

    Refurbished THOMSON UK-NEO10A-2WH32 INTEL ATOM X5 2GB 32GB 10.1 Inch Windows 10 Laptop - Laptops Direct

    I can not find any WIFI or sound drivers for this laptop, Iv tried the basic ones but they wont work, This is a clean Windows 10 install

    Can someone link me them or?
      My Computer

  2. Samuria's Avatar
    Posts : 6,121
    windows 10
       #2

    Wekcome to the forum. Have you installed a 64 bit or 32 bit windows
      My Computer


  3. Posts : 7
    Windows 10
    Thread Starter
       #3

    Samuria said:
    Wekcome to the forum. Have you installed a 64 bit or 32 bit windows
    64bit Windows 10
      My Computer

  4. Samuria's Avatar
    Posts : 6,121
    windows 10
       #4

    Its highley likely that as it only has 2 gig ram drivers are only made for 32 bit windows as makers have to pay to create 64 bit signed drivers
      My Computer

  5. Ztruker's Avatar
    Posts : 13,524
    Windows 10 Pro X64 20H4 19042.928
       #5

    Some drivers here but I don't know if they are 32 or 64 bit:

    Thomson NEO 10 10.1" Intel Atom Device Drivers (WWNEO10A-2BK32)

    Slightly different model but the drivers may work.
      My Computers

  6. Berton's Avatar
    Posts : 10,782
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #6

    I've seen a couple of times where using an Ethernet connection to a Router/Internet got drivers not otherwise found.
      My Computers


  7. Posts : 7
    Windows 10
    Thread Starter
       #7

    Ztruker said:
    Some drivers here but I don't know if they are 32 or 64 bit:

    Thomson NEO 10 10.1" Intel Atom Device Drivers (WWNEO10A-2BK32)

    Slightly different model but the drivers may work.
    The resource cannot be found

    - - - Updated - - -

    Samuria said:
    Its highley likely that as it only has 2 gig ram drivers are only made for 32 bit windows as makers have to pay to create 64 bit signed drivers
    The laptop was Windows 10 64bit when family came and asked so

    - - - Updated - - -

    Any help?
      My Computer

  8. NavyLCDR's Avatar
    Posts : 15,591
    Windows 10 Pro
       #8

    Maybe reload the drivers from the backup that you made before you wiped it clean? And that computer should definitely be running 32 bit Windows, not 64 bit.
      My Computer


  9. Posts : 7
    Windows 10
    Thread Starter
       #9

    NavyLCDR said:
    Maybe reload the drivers from the backup that you made before you wiped it clean? And that computer should definitely be running 32 bit Windows, not 64 bit.
    There wasnt a backup with it when it came, There isnt any drivers at all?, Sounds strange to me
      My Computer

  10. NavyLCDR's Avatar
    Posts : 15,591
    Windows 10 Pro
       #10

    ImTerribleBTW said:
    There wasnt a backup with it when it came, There isnt any drivers at all?, Sounds strange to me
    Well, normally with these off brand, very proprietary computers, drivers are backed up using the DISM /export-driver command before they are wiped for a clean install because, usually, the drivers supplied by the manufacturer are extremely difficult to find. That being said....what is the make/model of the WiFi controller in this computer?
      My Computer


 
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