New
#1
"Speakers" Sound device disappeared
Hi,
I installed Windows 10 last week and have been using it with mainly no problems (apart from my DVD/CD drive not working, which I posted a thread here about but haven't received any responses yet )
When I am visiting my family back home in England I often plug my laptop into the tv to watch films with the kids through the HDMI port. I usually have to change the "default" audio device to the AMD HDMI Output to do this, and then change it back afterwards. I did this once with no problems.
However, the last time I watched something I didn't change it back before shutting down. And now my "Internal Speakers" device has disappeared. I tried uninstalling all drivers relating to sound devices in device manager and doing a scan for changes - the HD Audio device reappeared, but still no "internal speakers" option. I tried checking "show disabled devices" in the "playback devices" window, still no joy. I uninstalled everything again and used the drivers from the ASUS support page for my model laptop (ASUS x53z) and still nothing
I installed the updated sound drivers from AMD in the sticky post here. Again, nothing but the HDMI audio option. This is frustrating as I live abroad and my laptop is my main method of both communicating home and watching media. I can't use my headphones now
I have considered doing a System Restore, but crazily the only System restore point available is from when some automatic updates were installed after the issue appeared. My only option is to do a System Reset, losing all my applications, but i'm not convinced this will solve the issue. I have noticed that there is one device showing that it is unable to start in device manager. Screenshots attached.
Any clues? I'm reticent to reset or go back to windows 7.