Winows 10 updated and my usb dac is no longer recognized

On the general tab for the Stellar Gain Cell Dac, In the event viewer of the device manager is:

Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 8/24/2018 1:29:45 PM
Event ID: 442
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: DESKTOP-OTADD2T
Description:
Device USB\VID_2616&PID_0113&MI_00\7&24ec9c83&0&0000 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_1235&PID_8206&MI_00\6&3596ce7e&0&0000
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FFFF0000F122
Present: false
Status: 0xC0000719
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>442</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2018-08-24T20:29:45.237890300Z" />
<EventRecordID>828</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="10744" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-OTADD2T</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">USB\VID_2616&amp;PID_0113&amp;MI_00\7&amp;24ec9c83&amp;0&amp;0000</Data>
<Data Name="LastDeviceInstanceId">USB\VID_1235&amp;PID_8206&amp;MI_00\6&amp;3596ce7e&amp;0&amp;0000</Data>
<Data Name="ClassGuid">{4D36E96C-E325-11CE-BFC1-08002BE10318}</Data>
<Data Name="LocationPath">
</Data>
<Data Name="MigrationRank">0xf000ffff0000f122</Data>
<Data Name="Present">false</Data>
<Data Name="Status">0xc0000719</Data>
</EventData>
</Event>

Can someone please help me get my computer to recognize my dac?

Thanks

Windows 10 automatic update from the older version to version 1803 that installed on 8/18.

The Stellar Gain Cell Dac/Pre doesn't show up in the device manager, only in the event viewer.

I may have, but I don't recall installing any drivers. I shot PS Audio a question about whether the GCD requires the driver via the link you provided.

Thanks for your help so far.

dalchina said:

Hi, do you mean your PC was upgraded to 1803 on August 2018?

Yes, and that's when the comp no longer recognized the dac. I confirmed the usb port and the cable are functioning.

Thank you for your reply. I greatly appreciate it.

Instruction #4, there is no driver listed in "programs and drivers". I will wait to find out if the driver is necessary from PS Audio. I'll let you know what they say and if the problem is resolved.