Strange sporadic touchpad behavior

I have an Acer W10 laptop. Approximately every 5 weeks or so, my touchpad suddenly becomes about 95% non-responsive. When I swipe on it, the cursor barely moves (maybe 1/8 inch to a full swipe). I end up plugging in a USB mouse. That works perfectly and if I restart the computer, all is fine for another month. I use my laptop 3-6 hours per day, so this strange touchpad behavior is not too common (otherwise it would be extremely annoying).

I have checked the touchpad settings and I see nothing unusual. I checked Task Manager and there is nothing using up much CPU or memory. I see no commonality in what I’m doing when the issue occurs.

So, any suggestions? I don’t even know what to look for.

Mel

Hi,
Go to BIOS screen, move to Main tab and check whether you have an option to change Touchpad mode, if it's in Basic, switch to Advanced and see whether it helps.