Windows 10: What is wrong with my printer after upgrade to 10, please help?

  1.    06 Aug 2015 #1

    What is wrong with my printer after upgrade to 10, please help?

    It's an hp officejet pro 8500. It told me welcome back when I downloaded new driver and everything. I love windows 10 so far. I upgraded for my mom and I. All her files were transferred from 8.1 to 10, I even saved them on a flash drive just in case. I didn't even think about the printer, thinking it would automatically transfer over, so I just now figured out it wouldn't print anything. The power is on on the hp printer. Every time i hit file print and bring up property dialogue box, it shows hp window and searching for printers but doesn't do anything. I type in the printer within that window to search for it, and it doesn't bring anything up, even though hp told me welcome back when I updated driver. How do I fix this?

    It says I'm currently registered with my mom's email, when I click on settings in that hp window box, and it has a check mark in devices and printers by the correct printer. But, it's not registering for some reason.

    How do I find if it's compatible with windows 10? There is not a website saying it with a chart. I found one chart with yes or no by each hp printer, but it didn't even have this one on the list, but the one's where it wasn't compatible had no beside of the printer, so it's like they forgot to put that one in the chart. Is there somewhere I can find if this specific printer works?
      My ComputerSystem Spec

  2.    06 Aug 2015 #2

    Uninstall the printer and then reinstall the printer. You will probably have to let Windows check Windows update for an updated driver. My HP 8400 is working perfectly with Windows 10.
      My ComputerSystem Spec

  3.    06 Aug 2015 #3

    lol after all that work of reinstalling printer like you said, turns out the usb cord wasnt connected to the computer. I forgot i had my usb mic hooked up and a flash drive too still. It prints and everything, silly me. I've never done that before. I didn't even notice till it asked me on the prompt to make sure your usb is connected and the next button was defaulted during the installation process, silly me!
      My ComputerSystem Spec


Related Threads
Solved Wrong screen resolution in Graphic Cards
Hi, I've just updated my home PC to Windows 10 from Windows 8.1. I have an ASUS VS239 HR monitor with a true resolution of 1920 x 1080. VS239HR | Monitors | ASUS Global Unfortunately the only screen resolution option for my PC that appears...
I have shared a network printer from my Windows 8.1 machine for an old XP machine to print to. (Don't get me started on why the owners still need an XP machine) Worked fine for ages until I upgraded to Windows 10. The XP machine can see and access...
Since my update to the final Windows 10 version the previously installed Windows 10 ADK is now showing all the files as 0 bytes in size. I deleted them as they are worthless now. Re-Downloaded the Windows 10 ADK setup.exe but will not install....
Printer in Drivers and Hardware
Hi guys; i'm trying to install hp printer drivers from HP CD to print stuff but can't print anything from the web. when i put the HP printer cd to install i get this see pic.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:40.
Find Us